● Delivered comprehensive technical assistance and support for businesses while developing their Line of Business (LOB) applications, from small mobile applications up to enterprise-grade products.● Researched, developed and proposed customized applications and systems; conducted formal presentations to clients outlining all recommendations.● Delivered complex projects utilizing Visual Studio LightSwitch; DotNetNuke; Telerik Platform; Telerik Keno UI Framework and Office 365 SharePoint.● Additionally managed several software development/application projects created in JavaScript; jQuery; jQuery Mobile; LightSwitch; Kendo UI and Syncfusion Essential JavaScript.● Enhanced code quality by reinforcing software testing including unit, integration, load and penetration testing.● Emphasized analytics in applications to proactively identify clients’ usage patterns and (re)shape the roadmap.● Demonstrated well-developed project management skills during the design, implementation and testing of IT solutions, including product installation and support.

● Fully managed the technology side of this company focused on health care and disease state management; directly responsible for steering all product testing involving Mobile, Cloud and web-based application environments.● Designed and developed an application allowing Diabetics to manage their disease from any device as well as communicate with their health care provider, all in a very unobtrusive manner.● Oversaw all IT operations in addition to developing numerous prototypes for various products, working with low-level mobile hardware communications and Cloud infrastructure.● Performed all Quality Assurance procedures, closely analyzing the quality of final builds for production errors.● Participated directly in development of requirements, data models and all documentation throughout project life cycles.● Improved satisfaction levels by 80% and product performance by 50% through quick and efficient resolution of technical issues; coordinated customer bug fixes with vendors and team members.

● Directly responsible for developing and executing an IT budget of $2.3M in addition to maintaining the enterprise network including upgrading the 12-year-old infrastructure to current standards. I was also responsible for maintaining the wireless network utilized by all forklifts and mobile bar-code scanning equipment.● Held an executive position, reporting directly to the President and serving on the executive board, playing a key role in policies an overall growth strategies.● Demonstrated well-developed negotiation strategies while managing multiple outsource vendors including application support for the warehouse management system, support and maintenance of our wireless bar-code scanning equipment and management of our MPLS Cloud infrastructure.● Defined, recommended and implemented a new warehouse management system involving centralization of the system, data migration and validation of data. All procedures were accomplished without disruption of daily operations.● Architected and implemented upgrades to the enterprise networking infrastructure. Collaborated with XO communications on upgrading bandwidth and connectivity between all four facilities along with successfully negotiating a reduction in our monthly charges.● Oversaw a staff consisting of helpdesk and network engineers, providing mentoring and training to assist in advancing their careers.● Developed and implemented a company wide information security policy and implemented a physical warehouse security with in-house surveillance cameras monitored by a high end DVR to reduce shrinkage.● Successfully moved the email infrastructure, Microsoft Exchange, out to Microsoft Office 365 with Active Directory synchronizing and a 99.99% SLA resulting in greatly increasing overall corporate productivity.● Designed and implemented an internal SharePoint 2010 portal used heavily by IT for helpdesk and documentation, HR for end-user documents and the Executive team for KPI’s and status reports.

● Effectively managed numerous daily priorities with ‘hands-on’ responsibilities including Microsoft SQL Server, Exchange, Active Directory, Microsoft CRM, Team Foundation Server, Blackberry Server, VPN, File shares, Intranet, Marketing website, Switches and Firewalls. Performed backups using Microsoft Data Protection Manager.● Managed all IT Operations with a budget of $1.5M and a staff of network engineers and help desk professionals.● Provided primary support for consulting staff; preconfigured laptops, setup and maintained development environments and ran build processes, as necessary.● Directed the helpdesk staff along with taking support requests as needed for over 100 users while providing technical support for the company datacenter that housed 50+ servers.● Project managed the replacement of existing Telco with new VOIP system; worked with vendors to determine the correct phones, locate the correct PBX software and install/configure the VOIP servers resulting in a savings of over $2500 monthly.● Provided exceptional customer support via 800 numbers for a web application that provided online project management tools to over 2000 companies.● Responsible for 3 different production environments (Linux and Microsoft) which were high availability environments with minimal outage expectations. Environments were load balanced with redundant systems.● Served as the lead project manager in providing Corbis (www.corbis.com), an imaging company, with full browser compatibility testing with recommendations on how to optimize their code for all major browsers for faster delivery of their content.● Provided SharePoint (MOSS 2007) consultation services for implementations at Washington’s Office of Superintendent of Public Instruction (OSPI) Department of Early Learning and corporate intranet for Ramp.● SharePoint infrastructure architect, install, configure for Edmonds School District internal portal used by all staff including teachers in the field.

● Performed ASP, ASP.NET, HTML, SQL and network jobs as contract positions became available.

● Directly responsible for the strategy, planning, development and coordination of projects to support Intel Online Services’ external websites and online marketing programs.

● Developed web-based shopping catalogs using the iCat ecommerce Suite of products. Created project plans with the customer and followed through with the installation, development, initial population of their data and launch of the catalogs.