David Ridge Email & Phone Number

Wheat Ridge, Co, Us

Cincinnati, Ohio, Us

Assistant General Merchandise manager for King Soopers (Kroger) in Wheat Ridge, Colorado. Duties included breaking/spotting/stocking loads, seasonal product management, in-store processes such as counts, BOH reconciliation, ESI billing, replenishment, product date management, and supervisory duties.

Owned and operated a fine art gallery in Evergreen, Colorado. Had a studio on-site where I worked and gave oil painting lessons. Responsible for all aspects of the business including artist recruitment, hanging, sales, and books.

Laid off at HomeAdvisor at the outset of the COVID pandemic.

Denver, Colorado, Us

QA support for software developed for the HomeAdvisor consumer site. During my tenure my team stood up a new Fixed Price business model that became so successful the company realigned major business initiatives around it. Story tracking and release activity managed in JIRA, although our current 2-week sprint cadence is undergoing transition to a CICD pipeline. Mastered various in-house and 3rd-party investigative tools for log mining and bug characterization such as SUMO and SQL (Oracle). API testing in POSTMAN and Spock. A/B testing and application properties managed in CMT. Test automation coding in Cypress.io using WebStorm/IntelliJ and version controlled in Git. Corporate and team communications make extensive use of Slack.

Lincoln, Nebraska, Us

Testing resource for an Agile/Scrum team developing a web application used by loan servicing agents to consolidate multiple tools into a single UI. Test Suite creation/execution using MS Test Manager, workflow management using Team Foundation Server. Worked with the Automation team to develop testing scenarios and regression. Used T-SQL to develop test candidate selection scripts from the ODS. Some API testing using POSTMAN. Performed 508 compliance and accessibility testing using NVDA screen reader and PDF document development and remediation utilizing Acrobat PRO.

Englewood, Co, Us

Contract involving CHI’s adoption of the Centers for Medicare and Medicaid’s EHR ‘meaningful use’ initiative. Duties include requirements review, test planning/execution and bug tracking (JIRA). Majority of work comprised of ETL testing of CHI hospital and patient data into a 3rd party ‘Analytics Engine’, which transformed the data into evidence of conformance to CMS measure criteria. Performed Datamart and Dashboard data validation and security testing. Ran and monitored workflows in Informatica. Heavy T-SQL scripting in a SQL Server environment.

Denver, Colorado, Us

In an Agile/Scrum environment, created and executed test plans in support of the business data operations. Testing involved extensive use of SQL scripting to analyze data sets in a MS SQL Server environment. Specific duties included automation of recurring tests, trend analysis, bug discovery in extremely large data sets, and ETL testing of data transformations through the raw, test, staging and production environments. Data cube analysis and reporting. Bug tracking and management using Team Foundation Server.

Palo Alto, Ca, Us

Worked a contract with Sun involving their federally mandated ROHS (Reduction of Hazardous Substances) compliance initiative. Collected and reported FRU (Field Replaceable Unit) status data in various stages of compliance. Worked extensively with SQL and Excel to extract data and create executive reports for international field logistics management.

Englewood, Co, Us

Contract involving reconciling legacy and new customer data during a CRM platform architecture switchover.

Palo Alto, Ca, Us

Business Analyst (05/03-07/04)US Support Services - Business Analysis & ReportingSupported the business in the creation of comprehensive analysis regarding Sun's call field case management. Utilized custom SQL and Brio tools to generate metrics such as SLA's, labour, case aging rates, parts usage, and summary reports by engineer, country, region, and district. Acted as primary analyst for International Americas. Maintained the automated scheduling/distribution of hundreds of reports via email and intranet.Oracle Database Administrator, Jr. (11/01-05/03)US Support Services - Business Analysis & ReportingAdministrated an Oracle 8i database environment on Sun Enterprise servers running Solaris 8. Responsible for the oversight and availability of databases. Was a junior member on a team who's duties included filesystem and datafile design, user account setups, schema creation and security, script creation to automate routine tasks, installations/upgrades, data import/export, backup and recovery, and performance tuning.UNIX Systems Administrator (09/99-01/02)US Support Services - Business Operations & AlliancesAdministrated a lab environment of Sun systems including SparcStation, Ultra workstations, Enterprise 450/4000 servers, A5000 Photon fiber channel storage, Legato backup systems. Lab systems hosted production/development databases and applications used by the business. Managed the subnet and nameserver. UPS configuration and maintenance. Duties included filesystem planning, creation and maintenance using Veritas Volume Manager, implementing the backup/recovery strategy, user and group account setups and maintenance, patch maintenance, software installations and upgrades (Oracle, SunOS, BrioQuery, etc), process monitoring, and alias maintenance.Web Technologist (11/98-12/99)Support Services, North American Field OperationsConducted duties as a jr. Webmaster for Americas Field business operations. Tech included Netscape Suitespot administration.

Colorado Card Operations - Advanced Manufacturing Engineering (AME)Special projects as a direct report to second-level management. Duties included process mapping, data modeling, MS Access database applications development, and specialized reports development and automation using Oracle and Visual Basic tools on UNIX, VMS, and Windows platforms. Participated in the development, integration, reporting and improvement of various AME systems and tools, including Failure Analysis/Corrective Action, Factory Replacement, and the Manufacturing production database. Acted as consultant and subject matter expert for process improvement teams focused on optimizing card manufacturing processes.

DASD Operations Process SupportCollected, maintained and reported high-level DASD Product Performance information at the Director to Executive level. Responsible for maintaining the Operations internal process model and supporting documentation. During this tenure I was selected to participate in the Boulder County United Way's Loaned Employee program full time for a 4 month period. My duties in this position included developing and executing campaign strategies, public presentations, account handling and financial management. My division, Banks and Finance, exceeded its goal by over $10K.

DASD Logistics OperationsSuccessfully coordinated all manufacturing forecasting, scheduling, and materials acquisition of the 8380 head-arm assembly product through obsolescence.

DASD Volume ManufacturingAssisted manufacturing engineering with process improvement activities including workcell development/optimization, experimental data collection and analysis, statistical process control, and reports development. Supplied management with detailed manufacturing data analysis and recommendations for improvements. Developed and implemented a SPC-based process to identify and correct costly inspection variation at key process gates.

DASD Volume ManufacturingDuties included developing and executing operator quality assurance tracking systems. Audited in-process work and recommended corrective actions. Trained new hires to complex micro-soldering techniques and assembly processes. Performed process certifications. Assisted engineering with process improvement and procedure development.

DASD Volume ManufacturingPerformed supervisory duties in achieving aggressive manufacturing schedules. Was a subject matter expert and key liaison for all functions concerning line issues. Formed and lead process improvement teams. Developed and presented manufacturing quality data for management review.