Dwight Wright Email & Phone Number

Jacksonville, Florida, United States

• Ensure consistent and professional communication and support for colleagues and management while addressing their technological requirements efficiently
• Oversee the implementation and upkeep of the latest office computer technology across the company.
• Proficiently handle network technologies and provide assistance in diagnosing issues related to Hosted Virtual Desktops, Laptops, and VPNs.
• Demonstrate the capability to effectively manage multiple concurrent projects and meet deadlines.
• Achieve monthly company-set targets and collaborate with management to establish new goals and innovative ideas for the future.

Jacksonville, Florida, United States

• Assigned the responsibility of assisting customers and addressing their technological needs.
• My responsibilities included aiding customers in resolving their technological needs, along with leading the team in a positive and motivating fashion while maintaining a constant emphasis on employee development.
• Proficient in the installation of Dish products, Google Products, and various smart home devices.
• Responsible for the installation, configuration, and upkeep of a variety of software on computers, in addition to the enhancement and maintenance of customer and business devices.
• Secured the achievement of the company's monthly objectives and worked alongside management to formulate fresh goals and innovative concepts for the future.

Charlotte, North Carolina, United States

• Tasked with aiding customers and resolving their technological requirements.
• Spearheading a team responsible for daily operational decisions and technical support.
• Accountable for the installation and programming of diverse software on computers, as well as the upgrading and maintenance of customer and business devices.
• Ensuring outstanding customer service and creating a welcoming and comfortable experience for customers are also part of the responsibilities.

St Augustine, Florida, United States

• Consistently engaged with customers on a daily basis, ensuring their needs and inquiries were addressed promptly and effectively.
• Provided effective supervision for a team of workers, overseeing their daily activities to ensure operational efficiency and productivity.
• Held responsibility for the regular maintenance and upgrades of office computers, maintaining up-to-date and efficient technological infrastructure.
• Meticulously planned, organized, and coordinated inventory orders for the store, optimizing stock levels and ensuring a well-managed inventory system.
• Demonstrated effective problem-solving skills by resolving customer issues related to car problems, enhancing overall customer satisfaction.
• Played a key role in managing paperwork processes, contributing to the efficient flow of information within the organization.

Austintown, Ohio, United States

• Provided exceptional customer service by addressing and troubleshooting technological needs.
• Assisted in hiring and training tech employees, fostering a positive team environment focused on continuous development.
• Installed and programmed various software on computers, ensuring smooth operations.
• Upgraded and maintained customer and business computers for optimal performance.
• Prioritized outstanding customer service to create a comfortable and welcoming environment for all customers.