• Plan, develop and implement operational systems including data management, budgets, project management, human resources, and client reporting.• Created templates used to generate monthly Dashboard reports and Quarterly Business Reviews, facilitating the analysis of financial data and key performance indicators (KPIs) for a publicly traded client.• Designed and executed a forecasting system tailored for a communications client, to accurately project expenses within an average budget of 2.7 million quarterly.• Oversee bookkeeping and accounting responsibilities, ensuring the business processes comply with proper fund disbursement protocols, both internally and externally.• Recruit, train and supervise qualified administrative staff; carry out yearly performance reviews.

• Offered executive-level administrative support and consulting services to a diverse array of clients.• Worked in collaboration with a client to conceptualize and execute a two-day Safety Rodeo attended by over 250 participants in Fort McMurray, Alberta.• Created the operational framework to facilitate a home food delivery service and handled the day-to-day management tasks for the client.• Partnered with a client to coordinate a bi-annual trade show hosting over 50 vendors and with more than 500 attendees. Led the development of marketing materials, oversaw vendor participation, and supervised the execution of the event.• Provided accurate financial and business management services for a portfolio of seven clients, collectively averaging a total annual revenue of $750,000.

• Recruited and managed a team of up to eight staff members, overseeing roles spanning Reception, Project Coordination, Paint Coordination, Service, and Custodial functions.• Strategize, develop, and implement administrative work processes to achieve company performance goals within established budgets and timelines, aligned with the company's mission, vision, and values. • Address IT concerns, manage office equipment, oversee building security and GPS monitoring systems, and efficiently resolve all building and exterior land maintenance issues.• Maintain open lines of communication among all departments to gain insight and strategically implement administrative improvements to more efficiently support their respective needs.• Engage with customers and staff to maintain the company’s reputation for quality and commitment to exceptional service.

• Administrative – Including database management for vendors, suppliers, and subcontractors, procurement of supplies, office equipment, and computers, managing client communications, coordinating travel arrangements, designing marketing materials, creating presentations, and supporting the Branch Manager with assigned special projects.• Accounting – Including payroll for both union and non-union employees, accounts payable and receivable, invoicing, rate sheets, reporting, reconciliations, accruals, purchase orders, budgeting, internal auditing, project reporting, and enhancing local policies and procedures.• HR – Including recruitment, conducting interviews, onboarding new employees, facilitating orientation, coordinating training, managing performance appraisals, maintaining files, serving as a liaison for benefits and compensation, enhancing local policies and procedures, representing the company at trade shows, and acting as the Prairies Regional Designate for Acuren's Respectful Workplace Policy.• Facilities – Including space management and development, telephone systems, building security, handling building and yard maintenance, as well as supervising shipping and receiving operations.• Special Events – Designed and coordinated various employee and business-related events such as Technology Day, Fundraising Golf Tournaments, in-house ESL programs, Open House events, and Christmas functions.