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David W. Smith Email & Phone Number

Passionate servant leader skilled in developing and mentoring remote agile teams, building high-performing teams that are focused on constantly improving team dynamics and performance.
Location: San Antonio, Texas Metropolitan Area, United States 8 work roles 1 school
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Passionate servant leader skilled in developing and mentoring remote agile teams, building high-performing teams that are focused on constantly improving team dynamics and performance.
Location
San Antonio, Texas Metropolitan Area, United States

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David W. Smith is listed as Passionate servant leader skilled in developing and mentoring remote agile teams, building high-performing teams that are focused on constantly improving team dynamics and performance. based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for David W. Smith.

David W. Smith previously worked as Scrum Master at Usaa and IT Systems Analyst at Usaa. David W. Smith holds Computer Technology Diploma (Equivalent To Associates Degree), Computer Technology from Holland College.

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About David W. Smith

Tenured and innovative professional, with comprehensive experience in all aspects of project management and IT services and operations. Armed with expertise in software development, enterprise roll-outs, program coordination, and financial applications. Expert at addressing project challenges to achieve set-forth goals and objectives. Concept-to-execution driver, expert at coaching cross-functional teams in delivering customer-centric products and meeting business, compliance and regulatory requirements. Known for strong interpersonal skills and building positive relationships with Agile teams and business partners.

8 roles · 34 years

David W. Smith work experience

A career timeline built from the work history available for this profile.

Scrum Master

San Antonio, Texas, Us

• Led distributed Agile teams of 6-18 people from across different functional areas and Agile Release Trains (ARTs), educating them in the adoption of Agile ways of working.• Assisted Product Managers and Product Owners in developing milestones, roadmaps, and objectives, creating user stories, and managing meetings to ensure the success of Program Increment Planning (PIP) sessions.• Championed an Agile growth mindset and spirit of continuous improvement and learning to ensure the development teams delivered the business value committed to during quarterly PI Planning.• As Agile Subject Matter Expert, coached teams, Product Owners, and management to improve Agile practices and deliver high-quality products to the organization’s business partners.• Guided high-performing, self-organizing teams and facilitated remote Agile ceremonies to empower the continuous delivery of features that improved business processes and reduced technical debt.• Reported to management on Agile teams’ weekly outcomes and key metrics and acted on feedback from team Retrospectives to continuously improve team dynamics, processes, and performance.• Brought alignment to previously disparate teams inspiring them to support the adoption of new Development Value Streams as the department organized around value in its Lean Agile journey.• Collaborated with Release Train Engineer, Product Owner, and Business teams to gather requirements, identify and monitor risks, plan capacity, and build product backlogs.• Followed Agile frameworks processes and best practices in removing impediments, managing defects, and handling personnel turnover to constantly improve team dynamics and performance.• Engaged in weekly Scrum Master Community of Practice meetings to align with Compliance, Release and Change Management, and Enterprise Project Management Office (EPMO) processes.

Jul 2020 - Jun 2023

It Systems Analyst

San Antonio, Texas, Us

• Acquired Scrum Master knowledge and experience facilitating Agile ceremonies and coaching teammates on the Agile delivery of business and technical value.• As mainframe Tech Lead, supported critical Benefits and Payroll processes and partnered with Risk, Compliance, and Legal business partners to identify, mitigate, and remediate Sensitive Data issues.• Exceeded annual goals for removing legacy HR mainframe jobs and artifacts from Production to reduce technical debt and prepare for the mainframe application’s retirement.• Supported 25+ Learning and Development desktop applications ensuring software lifecycle compliance with IT Release and Asset Management (ITRM), User Developed Application (UDA) governance, and Business Continuation planning.• Led the successful Enterprise rollout of WalkMe software in alignment with release and change management standards, to simplify the user experience of USAA’s online systems.

Jul 2015 - Jun 2020

Software Developer/Integrator

San Antonio, Texas, Us

• Provided Tech Lead oversight of member servicing Training Environment systems, facilitated the creation of test data, and trained Help Desk teams to ensure the availability of these systems.• Worked with Microsoft development tools, Unix, and zOS in supporting member servicing desktop and mainframe applications, so that critical business operations were not impeded.

May 2007 - Jun 2015

It Programmer/Analyst

San Antonio, Texas, Us

• Utilized Microsoft Systems Management Server (SMS) to distribute software to all PCs and laptops across the Enterprise ensuring required business and security updates were installed.• Collaborated with all USAA’s lines of business to build and administer Desktop Software Profiles, becoming the Subject Matter Expert (SME) on these processes.

Dec 1998 - Apr 2007

Software Installer

Fort Mill, Sc, Us

USAA Contract

Jul 1997 - Nov 1998

Technical Support Specialist

Round Rock, Texas, Us

1993 - 1995 ~2 yrs
1 education record

David W. Smith education

  • Holland College
    Holland College
    Computer Technology
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What is David W. Smith's role at their current company?

David W. Smith is listed as Passionate servant leader skilled in developing and mentoring remote agile teams, building high-performing teams that are focused on constantly improving team dynamics and performance..

Where is David W. Smith based?

David W. Smith is based in San Antonio, Texas Metropolitan Area, United States.

What companies has David W. Smith worked for?

David W. Smith has worked for Usaa, Compucom, Integrated Medical Systems Limited, Uthscsa - Cancer Therapy And Research Center, and Dell.

How can I contact David W. Smith?

You can use AeroLeads to view verified contact signals for David W. Smith, including work email, phone, and LinkedIn data when available.

What schools did David W. Smith attend?

David W. Smith holds Computer Technology Diploma (Equivalent To Associates Degree), Computer Technology from Holland College.

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