Rachel D. Email & Phone Number

San Francisco, CA, US

• A professional organization that provides career and mental health resources and support for the Filipinx in Tech community through workshops, webinars panels, mentorship, and more.
• Founded “Filipinx in Tech” – a thriving California Non-profit meant to enrich and support Filipinx within the tech industry through mentoring, job opportunities, and networking
• Built the organization from 0 to now include 1000+ members
• Organized over 10+ events for panels, workshops, and mentorship, including sourcing speakers, marketing, and securing partnerships
• Utilize performance metrics (for events, and marketing campaigns), surveys and 1-1’s with members to meet and exceed members’ program expectations

San Francisco, CA, US

New York, NY, US

**Acquired by Recruit Holdings (RCRUY) and now part of Glassdoor.Fishbowl is a social network for professionals to have honest and rewarding career conversations.Co Pillar Lead - Community Door: Glassdoor Asian Impact Network (GAIN) ERG

San Ramon, CA, US

Launching a new outdoor app

San Francisco, CA, US

• Determined the project scope and main outcomes by aligning on Gender Health's business goals with their key stakeholders, and through analyzation of their current website performance analytics
• Managed user Interview testing, including establishing key performance indicators, to identify the user’s pain points for their current site, and for the proposed SFHealth Network and SF.Gov redesigns
• Developed initial sketches for the redesign for both the San Francisco Health Network and SF.GOV websites, to quickly iterate design solutions that aligned with the established design systems
• Analyzed user testing results to lead the key design and iteration decisions, resulting in a 47% increase in their System Usability Scale score (SUS)
• Oversaw the design process for both San Francisco Health Network and SF.GOV websites to ensure alignment for both redesign projects
• Presented the project overview and proposals to the Gender Health SF department, and audience of 30+ people

San Francisco, California, US

• Cross-team collaborated with Engineering and Product teams to address platform bugs, and client product requests
• Developed succinct training materials for hires for key subject areas which decreased the onboarding timeframe by 20%
• Provided solution-oriented service to clients, resulting in an average 90% NPS score.
• Presented morning standup, which entailed pulling daily key productivity metrics and calculating weekly performance goals for the team

San Francisco, California, US

Menlo Park, CA, US

Project Management, Office Support

San Francisco, CA, US

• Thrived in a fast-paced environment where I was responsible for hyper prioritizing and problem-solving solutions that allowed my location to seamlessly adjust to the 80% in sales increase
• Hired, trained, and managed a team of 20+ employees
• Oversaw business operations to meet customer expectations and company goals
• Strategically managed the day to day operations to meet all business, operations, and revenue goalsConsistently executed monthly sales goals exceeding 100k in revenue per month
• Developed strong client relationships and served as the primary contact for store partnerships for the SF Bay Area locations Project Juice locations within San Francisco
• Implement new protocols for operations

• Three locations: Coho, Ray's Grill & Treehouse
• Increased catering revenue by 50% through improving their SOPs and streamlining their ordering process
• Managed mid to high-value customer catering accounts resulting in a 40% increase on orders over $400
• Drove marketing initiatives for three stores through content creation, contests, and ongoing events
• Maintained strong client relationships and served as the primary contact for all catering and event related client needs

• Created and managed social media accounts daily (Twitter, LinkedIn, Facebook, Blogspot)
• Organized, wrote, and compiled content for the building of company website
• Developed, composed, and maintained Real Estate blog
• Organized and scheduled appointments
• Researched property values for marketing and facilitating of sales transactions
• Daily office duties - faxing, sending emails, scanning documents, coordinating and completing paperwork

• Coordinated weekly class logistics for class including agendas, mentor reach out, and class duties
• Coordinated film days for media campaign - organize film crew, students, schedule, make-up artists, & film day call sheet
• Attended meetings to present the In True fashion program, and to build potential partnerships
• Attended weekly class and assisted in running the class period
• Assisted in writing/editing In True Fashion marketing materials

Los Angeles, CA, US

• Updated and monitored company Facebook and Twitter account to help promote and advertise company through use of social networking
• Created and organized excel spreadsheets to manage events as well as other office projects
• Supported Director in all duties including answering correspondence, filing and mailing
• Assisted in JAMAH VIP trunk show - running logistics including coordinating models, bag presentation, and meeting with potential clients
• Developed, researched and wrote for the JAMAH blog
• Consulted with owner on company branding, including handbag presentation, website and other marketing materials

Los Angeles, CA, US

Wrote weekly assigned blogsUpdated and monitored company Facebook and Twitter account to help promote and advertise company through use of social networkingAssisted in logistics for JAMAH’s booth at Network for Teaching Entrepreneurship Regional Event

Bachelor Of Science (Bs), Sociology

User Experience Design

Uci Travel Study

Education record