Wendy Dwyer Email & Phone Number

Little Rock, Arkansas Area

Project manager of bringing productivity tools company-wide.

Little Rock, Arkansas

Building capacity and sustainability through developing a new Our House website, marketing materials, and facilitating media projects.Created a new Our House website through WordPress with a sleeker look, updated capabilities, and easy-to-access in-house editing properties.http://ourhouseshelter.orgDeveloped and produced marketing materials for Our House, following projects from inception to production through commercial printing agencies. Work includes the 2013 End of Year Appeal: http://issuu.com/our_house/docs/end_of_year_appeal_for_web4http://issuu.com/our_house/docs/general_info_postcardDesigned graphics for events, including: tickets, invitations, web and social media materials.http://issuu.com/our_house/docs/our_house_children_s_center_grand_oFacilitated two informational video projects by UALR Mass Communications students. Was deeply involved in the entire process: edited proposals and scripts; facilitated staff, volunteer and resident involvement; protected the Our House vision and the sensitive needs of Our House clients; assisted in direction and interviewing.http://ourhouseshelter.org/2014/01/24/new-volunteer-video/Represented Our House in local and international television.Al Jazeera English: http://www.aljazeera.com/programmes/countingthecost/2013/10/human-cost-us-shutdown-201310412213940608.htmlArkansas Matters: http://www.arkansasmatters.com/story/government-shutdown-affecting-our-house-employees/d/story/EWHsYVbNXkiHHxIohc8h6Q

Counseled Job Corps graduates in career and transition counseling. Maintained a caseload of 180+ graduates, keeping up-to-date case notes on all graduates, motivating and assisting in job search and retention. Met and exceeded monthly performance goals.Created workshops, materials, and programming to educate and enthuse graduates in the job readiness process.Performed outreach to local companies, nonprofits, educational institutions, and human resources to make connections with graduates in my caseload.Facilitated social media, mail, phone and email campaigns to raise participation in a survey for funding purposes that requires working students to report their wages. Through my work, the Oregon, Washington, Idaho region of Job Corps exceeded their goals of 90%, a jump in 20%, which helped Job Corps centers receive funding for future Job Corps graduates.

Portland, Oregon Area

Managed customer service desk. Handled all phone calls, customer questions, complaints, exchanges, returns, class sign up. Supervised cash register area, made transactions.

Portland, Oregon Area

• Publishing support: wrote press releases, set up reading venues, developed marketing plans• Editor duties: read and responded to submissions, proofread and edited manuscripts to be published, wrote content for projects set for publication.

Cannon Beach Or

Performed and recorded all transactions, check ins, front desk duties. Answered a high volume of incoming calls, took information over the phone. Coordinated with staff for speedy check out and customer satisfaction. Used self made spreadsheets to track finances.

Cannon Beach Or

Multitasked in high stress environment: greeting and sitting guests, answering phone calls, completing To Go orders, handling transactions, operating and maintaining the gift shop. Trained up to 4 employees.

Carnation, Wa

Bachelor Of Arts (B.A.) English, English

Bachelor Of Arts (B.A.), English Literature, 3.35

Activities and Societies: Pio Log: student run newspaper. Courses in Graphic Design, HTML, Creative Writing, Studio Drawing and Painting