Diego Yanez work email
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Diego Yanez personal email
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Innovative, hands-on executive with proven record of successfully leading efforts, including strategically managing commercial matters to increase revenue, efficiency, and market share.
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Customer Success ManagerOdoo Mar 2024 - PresentLouvain-La-Neuve, Walloon Region, BeCultivated strong client relationships, ensuring timely and effective resolution of issues to maintain high satisfaction levels.• Successfully guided clients in adopting and utilizing Odoo’s software, resulting in improved client performance andsatisfaction.• Achieved a high renewal rate and identified opportunities for upselling, contributing to company growth. -
Account Executive, SmbUdemy Apr 2022 - Sep 2023San Francisco, Ca, Us• Established the Account Executive team (B2B) to provide learning solutions to SMB businesses in Latin America.• Successfully expanded existing clients working in collaboration with Customer Success, Renewals, Sales and Engineering and Legal teams.• Achieved quarterly sales target during first calendar year, efficiently making a quick impact in LATAM region. -
Channel Partnership Enablement Account ManagerOdoo Jul 2020 - Mar 2022Louvain-La-Neuve, Walloon Region, Be• Strengthened growing Channel Account Manager team (B2B) to provide ERP and CRM solutions to growing companies across Latin America.• Boosted sales revenue in the Channel team within the first two months of hire, overachieving monthly revenue goals.• Elevated partners across Latin America by assisting in the closing complex deals, moving them up in the ranks of partner levels at Odoo (Ready, Silver and Gold tiers). -
Sales Manager/Internet Sales DirectorPiercey Honda May 2020 - Jul 2020• Hired to drive market share, increase customer satisfaction, and improve daily operations to increase top- and bottom-line performance. Manage a diverse sales team split between retail and internet sales. • Increased internet sales ~15% in May with a projected boost of $100K to GP line while running a lean sales team during COVID. • Re-focused Internet Sales activities, increased productivity of team, and maximized value of CRM leads. • Ensure team members meet or exceed daily and monthly sales quotas while hitting personal performance goals.
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Sales Manager/Used Car Sales ManagerAutonation Sep 2018 - May 2020Ft. Lauderdale, Fl, UsSales Manager• Recruited to head the Internet Sales Department. Catapulted new car sales 20% within the first month. • Re-engaged the 25-person Internet Sales Team and implemented an action plan to maximize CRM leads, which were previously disregarded. Elevated the eClose rate from 7% to 10% and achieved a 15% YOY sales increase. • Led the market in closing percentage of deals. • Earned progressive responsibility for Internet and Retail Sales Departments, totaling 40 team members. Achieved a reduction in turnover. Led with a hands-on approach and fostered open communication and transparency. Used Car Sales Department Manager• Promoted to overhaul the entire used car department. Reversed a long trend in declining profitability within the 1st 60 days.• Designed sales and operationally efficient processes that were scaled to all dealers within the market. • Made recommendations to improve customer satisfaction while increasing profitability. -
Relationship ManagerBank Of America Jan 2017 - Sep 2018Charlotte, Nc, Us• Performed extensive small business (B2B) outreach and acquisition to achieve incremental monthly revenue growth that led to the branch becoming the 2nd most profitable branch in the market. • Successfully earned and maintained a customer satisfaction level in the top 10% of the region. • Earned repeat and referral business by delivering exceptional service and product solutions based on consumer needs.• Recognized in person with the 2018 Q1 Stair Step Award by the bank’s COO for delivering revenue 116.8% above goal. -
Internet Sales ConsultantAutonation Jan 2014 - Dec 2016Ft. Lauderdale, Fl, Us• Entrusted to negotiate and close deals with executive-level clients as the General Manager’s go-to salesman. Regularly earned repeat business from executive clients for providing world-class customer service. • Integral to increasing the location’s customer satisfaction index.• Planned and executed email and phone-based lead generation campaigns to increase sales volume and profits. • Consistently met or exceeded quota while attending school full time. Consistently ranked in Top 5 to Top 3. -
Bank TellerBank Of America May 2012 - Dec 2013Charlotte, Nc, UsProcessed deposits, withdrawals, stop payments, wire transfers and any other transaction needed by customers. Maintained favorable customer relations through proper handling of all paying and receiving transactions, according to established guidelines.
Diego Yanez Skills
Diego Yanez Education Details
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California State University - East BayManagement And Operations -
Chabot CollegeGeneral
Frequently Asked Questions about Diego Yanez
What company does Diego Yanez work for?
Diego Yanez works for Odoo
What is Diego Yanez's role at the current company?
Diego Yanez's current role is Customer Success Manager @ Odoo | Sales Strategy, CRM.
What is Diego Yanez's email address?
Diego Yanez's email address is ya****@****ion.com
What schools did Diego Yanez attend?
Diego Yanez attended California State University - East Bay, Chabot College.
What skills is Diego Yanez known for?
Diego Yanez has skills like Mathematics, Services Available, Team Building, Sales Strategy, Consulting, Stakeholder Management, Market, Commercial Matters, Payments, Credit Negotiations, Sales, Location.
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