Dyan Deutsch Email & Phone Number

Minneapolis, Minnesota, United States

Bloomington, Mn

-Support Account Management team and their clients.-Maintain a client-centric experience through flexibility and an open-mind to validate dependability and gain trust.-Earn long term partnerships through attentive, creative and proactive attention to their performance and needs.-Exhibit flexibilty and care for the members of my team.

Bloomington Mn

-Built long term relationships with prominent automotive groups as a consultative video partner. -Managed video marketing campaigns including video SEO, online ad campaigns, custom website video players and landing pages. -Increased client's website lead conversion. -Facilitated regular sessions with key decision makers.

Bloomington Mn

-Increased website traffic and lead conversion through video branding. -Integrated video solutions into client's sales process to engage consumers and shorten the sales cycle. -Increased client's organic presence with video optimization. -Increased client's lead conversion on third party sites, email campaigns, lead response email contacts, micro sites and more. -Expanded portfolio value and customer loyalty through a proactive retention approach.

Bloomington, Mn

-Performed all aspects of business to business account management for a portfolio of 80 single point customers.-Managed monthly video marketing production and other deliverables related to contractual obligation.-Responsible to up sell new video products, deepen relationship and validate ROI.

Bloomington, Mn

-$10k in new recurring team revenue monthly.-Sourced leads and scheduled weekly in-person sales visits for a Regional Sales Manager.-Maintained consistent follow-up on all warm prospects, negotiated open contracts and closed business.

Shoreview, Mn

-Assessed member needs and recommended bank products to assist customers and maximize bank profitability.-Versed in a variety of bank products and policies including federal regulations detailing fair lending, HMDA, Patriot Act, regulations B/C/CC/DD/E/X/Z and others.-Processed client personal, auto and Home Equity loan applications.-“Platinum/Gold” in sales goals for $500k + in net sales and 60% closed solutions per call.

Albuquerque, New Mexico Area

-Resolved member disputes to achieve short term (24 hours) and long term (90 days) retention goals.-Adhered to company policy to make 3 saves attempts on every call.-Maintained a 65% save rate.

Albuquerque, New Mexico Area

-Researched and resolved customer billing discrepancies or disputes.-Met company guidelines for call duration.-Maintained a 95% quality rating through regular call reviews.