Spearheaded the delivery of international operations across sites in Montréal, Malaysia, Taiwan, and Dubai. Collaborated with executive leadership in the execution of the company’s vision, strategy, and annual targets with a focus on achieving innovation and market expansion. Oversaw the performance of a 25-person team to ensure production and delivery is completed on time and on budget around the globe. ● Smoothly and effectively led the transfer of operations and manufacturing/production from Montréal to Malaysia which enabled the company to save lead time and money.● Strategically mitigated global supply chain constraints and delays through the renegotiation of new terms, lead time, and contract length with suppliers which impacted order fulfillment and contractual obligations due to COVID-19 pandemic. ● Saved costs across the supply chain through the introduction of enhanced operations excellence. ● Delivered executive leadership for major accounts and cultivated strong business relationships with customers including Amazon, Carnival Cruise, Canada Border Service Agency CBSA, and Indonesia Police.

Headed the creation and implementation of business partnership strategies with major global cellular manufacturer within the patent licensing industry. Oversaw account management activities while defining targeted sales strategies based on different business constraints and sales prospect characteristics. Designed and launched business partnership strategies encompassing 14 companies from over six countries (Japan, Korea, France, United States, Germany, and Holland). Cultivated strategic business relationships and negotiated with major mobile manufacturers and distributors including, but not limited to Apple, Samsung, BlackBerry, Huawei, and LG across India and China.● Strategically negotiated and completed sales and business partnership agreements with international large manufacturing mobile companies.● Led the successful closing of a major strategic multi-million-dollar sales agreement with one of the largest mobile phone manufacturers in the world, resulting in guaranteed income over several years and a significant return on investment.● Expanded business reach into emerging markets such as India and China through focused sales strategies and goals.

As a member of the senior management team, defined the company’s strategic and technology vision and enterprise architecture, enabling new product and new market development. Oversaw budget management, delivering positive financial results, thereby enabling acquisition financing. Directed all operational activities across Customer Service, Professional Services, Operations and Infrastructure, and Research and Development.