Dyane Ulloa Dávila Email & Phone Number

Miraflores, Lima - Peru

Administrative Assistant + Sales Representative in charge of:• Developed and maintained relationships with clients, providing exceptional service and personalized travel recommendations (according to company’s type of tours + services + places to go around the country).• Conducted market research to identify new business opportunities and trends in the tourism industry.• Assisted clients with booking travel arrangements (tours + transport/not flights), accommodations, and activities, ensuring a seamless travel experience.• Managed and resolved customer inquiries, ensuring high levels of client satisfaction.

Miraflores, Lima - Peru

• Explaining the origin of each place visited (Centro Histórico de Lima - Barranco) besides the historical context in which it was based.• Providing support to tourists regarding questions and suggestions during and after tours given.• Guaranteeing group’s safety during tours and explaining what implies to visit Lima.• Giving indications to tourists about the different types of transport in the city and about places (restaurants, museums, archaeological sites) of good quality and low cost that they can visit after the tour to have a great experience in the recommended place in addition to making them feel comfortable with the service in general.

Chorrillos, Lima - Peru

Executive Office Assistant in charge of:• Reception of all the physical and electronic documents.• Preparation of administrative documents to deliver to different areas of the institution,• Processing the documents elaborated inside the institution to guarantee a continuous and safe operation.• Organization of technical and administrative documents in different sections of the area to keep the information safe and in order.• List all the documents from past years to be delivered to the Central Archive Office.• Scheduling and organizing meetings on-site and virtual for the different activities during the year.• Other activities within my competence assigned by the general manager.

Chorrillos, Lima - Peru

Assistant Manager in diverse areas in charge of:• Reception of all the physical and electronic documents.• Preparation of administrative documents to deliver to different areas of the institution,• Processing the documents elaborated inside the institution to guarantee a continuous and safe operation.• Organization of technical and administrative documents in different sections of the area to keep the information safe and in order.• List all the documents from past years to be delivered to the Central Archive Office.• Scheduling and organizing meetings on-site and virtual for the different activities during the year.• Other activities within my competence assigned by the general manager.

Miraflores, Lima - Peru

Tour Guide in charge of:• Explaining the origin of each place visited with the confidence that a tour guide can provide to national and international visitors.• Providing support to tourists regarding questions and suggestions during tours.• Recommending good quality places to tourists so that they can stay with the best impression of the company and a good experience at the place visited.

Miraflores, Lima - Peru

Administrative Office Assistant in charge of:• Providing support in administrative and operational management for the fulfilment of objectives for the marketing area.• Preparing invoices to the diverse national and international clients.• Scheduling meeting with clients in the conference room.• Providing support with the marketing campaigns during the month.• Drafting documents to the different areas of the company.

Miraflores, Lima - Peru

Tour Guide in charge of:• Making 3 hours Segway Tours showing the wonderful views, monuments, churches, parks and others of the Miraflores district.Administrative Assistant in charge of:• Providing support to clients regarding information about the business.• Drafting documents to the different clients.• Attending customers in a friendly manner while waiting for their turn.

Provincia De Lima, Peru

Encargada de registrar las ganancias del día y a la misma vez interactuar con los diversos clientes del exterior del país para lograr una mejor comunicación dentro de la empresa. Así mismo de informar sobre algún cambio.

Guía de grupos de turistas nacionales y extranjeros en inglés y español a diversos lugares del país tales como Huancayo, Ica y el Centro Histórico de Lima.

Recepcionista y anfitriona de la agencia mencionada. Brindando información sobre los diversos paquetes turísticos además de las diferentes promociones y tours en español e inglés.

Guía Oficial De Turismo Y Administradora Hotelera, Tourism And Travel Services Management, Licenciada

Administrative Assistant And Secretarial Science, General, 18