Dyan Karen Noora Email & Phone Number

• Manages Quality Specialists/Auditors to ensure employees meet or exceed goals in terms of quality.• Ensures high compliance rate for assigned initiatives.• Conducts calibration sessions with team managers to build employees' competencies in sourcing and recruiting, specialized by industry.• Assists managers in maintaining positive client relationships.• Other duties include performance management, employee development, reports generation and analysis.

• Ensured successful implementation, continual operation and growth of accounts, by collaborating with different work groups• Managed researcher performance to meet or exceed goals defined with clients• Built researcher competencies in sourcing and recruiting, specialized by industry• Assisted client managers in maintaining positive client relationships• Performed other duties include performance management, employee development, reports generation and analysis

• Implemented tactical sourcing strategies for job requisitions given by hiring managers, recruiters, using job boards and other web-based sourcing technologies.• Screened and qualified prospective candidates.• Managed candidate databases for specific clients, as well as regularly reporting these data.

• Conducted active and deep web research based on specific search requests (includes but not limited to searching qualified candidates for a certain job post through active and passive searching).• Managed client database.• Assisted in developing keywords for efficient searching.• Conducted client calls if necessary.