David Young

David Young Email and Phone Number

Director of Experience Design | Director of User Experience | Director of Product Design | Director of Experience Design and Strategy | CSPO @ Ford Motor Company
United States
David Young's Location
United States, United States
David Young's Contact Details

David Young personal email

n/a
About David Young

Seasoned and savvy Director of User Experience rooted in analytic observation and creative instinct. +12 years of servant leadership to teams and their growth and +10 years collaborating with business allies, clients and stakeholders to create measurable, repeatable outcomes, outputs and impact. Anything that isn’t in the service of the user isn’t user experience.Intrinsically understand objectives, goals and gravity of challenges for design and business resultsElevated UX and Product peripheral vision to know when to keep goingStrong emotional intelligence and soft skills imperative for leadership10 plus years of visual design prior to leadership; a good story teller10 plus years in leadership and administration of teamsDecade plus of digital marketing hands-on successVersed in Agile and Human Centered DesignScrum Alliance certified CSPORelentless and resourceful problem solving

David Young's Current Company Details
Ford Motor Company

Ford Motor Company

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Director of Experience Design | Director of User Experience | Director of Product Design | Director of Experience Design and Strategy | CSPO
United States
Website:
ford.com
Employees:
143803
David Young Work Experience Details
  • Ford Motor Company
    Ford Motor Company
    United States
  • Ford Motor Company
    User Experience Manager
    Ford Motor Company Jul 2024 - Present
    Dearborn, Michigan, Us
  • Syntax
    Global Director Web And Digital Experience
    Syntax Mar 2023 - Jan 2024
    Montreal, Quebec, Ca
    • Collaborate with design leadership to maintain a consistent user experience across the digital lineup• Served as a driving force for cross-functional teams, contributing to problem identification, solution generation, and successful product launches that drive measurable attributions• Authored vision and strategy for integrating acquisitions taxonomies and sites, creating a single experience for all site traffic• Built global web and mobile design and policies governing digital properties• Measured and reported audience analytics to marketing for organic and campaign iteration• Led CX team responsible for the delivery, evaluation and reporting of first global NPS and CSAT to measure brand loyalty and share of voice• Owner and initiator for all automation stack tools and vendors, delivered to performance teams for campaign execution
  • Pegasystems
    Senior Manager Experience Design
    Pegasystems Dec 2021 - Apr 2023
    Cambridge, Ma, Us
    • Led design thinking strategy and people of the XD Consulting Team providing clients expert consultation in journey creation and process mapping based on their business requirements, audiences and intents• Drove collaboration with product, engineering and business to define digital experience requirements for future states from their as-is• Mentored and coached designers with tactics and strategies to evolve their professional careersDriver of design reviews as leader and participant, providing retros and critiques
  • Invision
    Design Leadership Forum Member
    Invision Jan 2018 - Jan 2022
    New York, Ny, Us
    The mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.
  • Ibm
    Digital Experience Manager Ux
    Ibm Oct 2018 - Mar 2021
    Armonk, New York, Ny, Us
    • Driver and lead for end to end UX and business requirements for experiences in multiple .com domains as well as xaaS tools in collaboration with CIO and agencies. Delivery of tools and pages for entire ecosystem of >100k partners• Effective and actionable partner-facing interactions and relationship management through focus groups and collaboration boards for experience improvements based directly on findings from analytics, surveys and user testing• Produced conceptual diagrams, information architecture maps, wireframes, visual mockups, lightweight specifications, prototypes, and product demos to articulate the team's shared vision and document market-ready solutions• Advocate for design as a practice
  • Mutual Mobile
    Director Of Design
    Mutual Mobile Sep 2017 - Oct 2018
    Austin, Texas, Us
    • Led UX and visual design, collaborated with engineering pods, content and PMO to deliver a complete team to customer for MVP vision and delivery of iOS and Android native apps as well as PWAs• Built strategies and design for new business opportunities, presenting the Design value of the offer directly to the customer• Facilitated mobile-first usability sessions with customers and their audiences, user testing in both moderated and unmoderated formats along with data collected from prototypes to design and size sprints for release
  • Somnio | B2B Digital Marketing
    Sr Director Of Creative Strategy
    Somnio | B2B Digital Marketing Aug 2016 - Oct 2017
    Austin, Texas, Us
    • Led of visual design and creative strategy planning for interactive assets, lead generation, events activations and awareness for portfolio and performance marketing teams of the client• Achieved wins with client-facing pitch and proof of concepts for retainers and RFPs. Content creation, editorial and visual concepts for strategic clients and projects• Driver of creative and interaction teams as a single unit to deliver comprehensive experiences for clients. • Delivered web-based tool interactive videos and campaign creative for 2016 World of Watson activations in concert with GPJ, award winners in 3 categories
  • Somnio
    Group Creative Director
    Somnio Jan 2012 - Sep 2015
    Austin, Texas, Us
    Show/Hide Switches - F4
  • Somnio
    Director Of Creative Strategy
    Somnio 2012 - 2015
    Austin, Texas, Us
    Pitch and strategy for client campaign augmentation.
  • Naka-Media
    Director Of Motion
    Naka-Media Aug 2010 - Jan 2012
    UIX, microinteractions, Mogfx/video concept, story-board, asset creation, design and production.Pitch and pursuit.
  • Planet Texas Studios
    Co-Founder
    Planet Texas Studios Jan 2008 - Sep 2010
    2D, 3D and hybrid animation for linear narrative and micro-interaction. Display and activations.

David Young Education Details

  • Texas State University
    Texas State University
    General

Frequently Asked Questions about David Young

What company does David Young work for?

David Young works for Ford Motor Company

What is David Young's role at the current company?

David Young's current role is Director of Experience Design | Director of User Experience | Director of Product Design | Director of Experience Design and Strategy | CSPO.

What is David Young's email address?

David Young's email address is da****@****ega.com

What is David Young's direct phone number?

David Young's direct phone number is +151245*****

What schools did David Young attend?

David Young attended Texas State University.

Who are David Young's colleagues?

David Young's colleagues are Duong Thi Minh Phuong, Oscar Martinez Galvez, Alvin Marquez, Steve Medley, Sagar Kumar Mahanta, K Saravana Kumar, Sivanesan S.

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