David Young Email & Phone Number

United States

Dearborn, Michigan, US

Montreal, Quebec, CA

• Collaborate with design leadership to maintain a consistent user experience across the digital lineup
• Served as a driving force for cross-functional teams, contributing to problem identification, solution generation, and successful product launches that drive measurable attributions
• Authored vision and strategy for integrating acquisitions taxonomies and sites, creating a single experience for all site traffic
• Built global web and mobile design and policies governing digital properties
• Measured and reported audience analytics to marketing for organic and campaign iteration
• Led CX team responsible for the delivery, evaluation and reporting of first global NPS and CSAT to measure brand loyalty and share of voice

Cambridge, MA, US

• Led design thinking strategy and people of the XD Consulting Team providing clients expert consultation in journey creation and process mapping based on their business requirements, audiences and intents
• Drove collaboration with product, engineering and business to define digital experience requirements for future states from their as-is
• Mentored and coached designers with tactics and strategies to evolve their professional careersDriver of design reviews as leader and participant, providing retros and critiques

New York, NY, US

The mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.

Armonk, New York, NY, US

• Driver and lead for end to end UX and business requirements for experiences in multiple.com domains as well as xaaS tools in collaboration with CIO and agencies. Delivery of tools and pages for entire ecosystem of.
• Effective and actionable partner-facing interactions and relationship management through focus groups and collaboration boards for experience improvements based directly on findings from analytics, surveys and user.
• Produced conceptual diagrams, information architecture maps, wireframes, visual mockups, lightweight specifications, prototypes, and product demos to articulate the team's shared vision and document market-ready.
• Advocate for design as a practice

Austin, Texas, US

• Led UX and visual design, collaborated with engineering pods, content and PMO to deliver a complete team to customer for MVP vision and delivery of iOS and Android native apps as well as PWAs
• Built strategies and design for new business opportunities, presenting the Design value of the offer directly to the customer
• Facilitated mobile-first usability sessions with customers and their audiences, user testing in both moderated and unmoderated formats along with data collected from prototypes to design and size sprints for release

Austin, Texas, US

• Led of visual design and creative strategy planning for interactive assets, lead generation, events activations and awareness for portfolio and performance marketing teams of the client
• Achieved wins with client-facing pitch and proof of concepts for retainers and RFPs. Content creation, editorial and visual concepts for strategic clients and projects
• Driver of creative and interaction teams as a single unit to deliver comprehensive experiences for clients.
• Delivered web-based tool interactive videos and campaign creative for 2016 World of Watson activations in concert with GPJ, award winners in 3 categories

Austin, Texas, US

Show/Hide Switches - F4

Austin, Texas, US

Pitch and strategy for client campaign augmentation.

UIX, microinteractions, Mogfx/video concept, story-board, asset creation, design and production.Pitch and pursuit.

2D, 3D and hybrid animation for linear narrative and micro-interaction. Display and activations.