Dylan Coates Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

- Working with team to develop proposed learning solutions to meet the business needs.- Develop detailed lesson plans.- Maintain existing learning material and look for opportunities to improve on engagement. - Manage multiple projects with deadlines.- Conduct classroom Train the Trainer sessions. - Implement Evaluation process, and monitor results to determine employee and business impact. - Knowledgeable of online learning technology.

Vancouver, British Columbia, Canada

Saint John, New Brunswick, Canada

Saint John, New Brunswick, Canada

Woodstock, Nb

Provide excellent customer service to all guests who enter the restaurant including young children and families.Receive guest orders at the counter, drive thru as well as kiosk and Ensure orders are prepared to the correct specifications as required.Promote employee morale within the workplace and encourage an enjoyable environment.Up sold customers extra items with the meal including the most apple pies on a shift (50).

Woodstock, Nb

- Provided ongoing support Customer Service Representatives. - Handled escalated calls including legal, BBB, CRTC, & General Supervisor requests.- Focused on planning and improving all aspects of Customer Care Retention as well as developing and implementing retention tactics. - Encouraged a positive workplace.- Provided technical support to our customer base on a daily basis.

Woodstock, Nb

- Deliver Plus Technology - POS Software - Scheduling Software - Labor & Food cost controls - Leading a successful team towards a common goal - Completed performance reviews of employees- Local Store Marketing and Sales promotion