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I’ve spent nearly a decade helping companies get the most out of their software and technology, whether it's through software implementation, business consulting, or customer success. Most of my work has been with enterprise clients, setting up complex systems and integrating platforms like Salesforce, Microsoft Dynamics, Salesloft, and data analysis tools into existing tech stack. I’m passionate about solving complex problems—whether it’s designing more efficient workflows and processes, leading large onboarding projects, or helping teams get more out of their software. At the end of the day, what gets me excited is finding solutions that make a tangible impact.
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Senior Consultant, Enterprise Professional Services TeamSalesloft Dec 2022 - Oct 2024Atlanta, Ga, Us- Led the end-to-end onboarding experience for $1M+ ARR customers by managing both the technical and strategic implementations of the Salesloft platform, onboarding thousands of users within tight timelines- Managed complex implementations involving integrations with Salesforce, Microsoft Dynamics, HubSpot, and custom CRMs, placing an emphasis on process-based technical workflows- Collaborated with sales and engineers for pre-sales pilots and built SOPs for pre-sales engagements by the Services Team, contributing to several upsells and new Strategic deals- Managed several year-long consulting engagements, focusing on maximizing platform ROI and business outcomes through tailored technical, strategic, cadence management, and ad-hoc consulting engagements- Consistently achieved higher than the 75% goal of billable utilization and maintained a customer satisfaction score of 9.89 in my time at Salesloft- Revenue Club 2023 winner -
Consultant, Enterprise Professional Services TeamSalesloft May 2021 - Nov 2022Atlanta, Ga, Us
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Senior Enterprise Account ManagerFareharbor Jan 2021 - May 2021Amsterdam, Nl -
Enterprise Account ManagerFareharbor Sep 2019 - Jan 2021Amsterdam, Nl- Managed a portfolio of 30–35 enterprise clients (representing over $3.5M in ARR), with a 98% retention rate, by building strong relationships and delivering exceptional service- Partnered with C-suite executives and marketing teams to uncover strategic business objectives, resolve pain points, and align software solutions to drive measurable outcomes and long-term success- Uncovered and implemented additional value opportunities for clients, including upselling features like partnerships, distribution networks, and website enhancements, to support growth and maximize ROI- I was one of the founding members of the Enterprise Account Management team, helping to create processes and shape a role designed specifically for managing the company’s largest and most strategic customers
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Account Manager, Mid-Market TeamFareharbor Oct 2018 - Sep 2019Amsterdam, Nl- Managed a portfolio of 230+ mid-market accounts, driving a 31% year-over-year increase in total portfolio revenue by fostering strong client relationships and identifying growth opportunities- Collaborated cross-functionally with sales, onboarding, and technical support teams to align on clients’ needs and ensure achievement of their yearly business objectives- Provided consultative guidance to business owners and marketing teams, leveraging website and booking insights to drive online and in-person revenue growth- Utilized analytics tools such as SQL, Google Analytics, Tableau, and SEMrush to identify risks, inefficiencies, and conversion drop-offs, developing strategies to optimize clients’ online checkout flows and improve booking conversion rates.
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Product ManagerFmx Oct 2017 - Jun 2018Grandview Heights, Ohio, Us- Directed agile product development teams, successfully launching 5–10 new feature releases a month while balancing stakeholder priorities and timelines- Led cross-functional collaboration with marketing, sales, customer success, and product development teams to align company strategies and goals- Analyzed customer and market data to identify new revenue opportunities, assess competitive positioning, and inform product strategy, ensuring the delivery of customer-centric solutions- Developed and presented detailed product requirement documents to internal executives, clients, and developers, ensuring clarity and alignment across all project phases.- Coordinated impactful product launches by collaborating with sales and marketing teams to create engaging release materials, such as blog posts and email announcements, maximizing adoption and market impact -
Customer Success ManagerFmx Jan 2016 - Oct 2017Grandview Heights, Ohio, Us- Led customer onboarding and managed customer relationships, creating tailored business objective plans that drove adoption and contributed to a 98% annual retention rate- Redesigned the onboarding process to focus on aligning the software with clients' business workflows, prioritizing process improvements over simple tech stack implementation to drive long-term success- Identified upsell opportunities and drove account growth by analyzing customer usage data, aligning solutions with business objectives, and addressing underutilized software features.- Managed and nurtured a portfolio of 160+ accounts, ensuring strong relationships and high satisfaction levels
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Editorial And Business Development InternBlooming Twig May 2015 - Sep 2015New York, Ny, Us- Created various works for clients to help meet their marketing and promotional needs- Managed and updated several social media platforms, including Twitter and Pinterest, which saw an increased follower rate of over 30% during my time with the company - Wrote weekly blog posts and daily short publications for Blooming Twig websites and social media accounts to help draw readership to Blooming Twig- Connected and spoke with potential clients to see the type of social media, publishing or marketing services Blooming Twig could offer
Katie Dye Skills
Katie Dye Education Details
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The Ohio State UniversityGeneral -
University Of DenverPublishing
Frequently Asked Questions about Katie Dye
What is Katie Dye's role at the current company?
Katie Dye's current role is Senior Technology Consultant | Simplifying Challenges, Driving Results.
What is Katie Dye's email address?
Katie Dye's email address is ka****@****bor.com
What is Katie Dye's direct phone number?
Katie Dye's direct phone number is (844) 664*****
What schools did Katie Dye attend?
Katie Dye attended The Ohio State University, University Of Denver.
What are some of Katie Dye's interests?
Katie Dye has interest in Children, Environment, Education, Poverty Alleviation, Human Rights, Animal Welfare, Health.
What skills is Katie Dye known for?
Katie Dye has skills like Microsoft Word, Social Media, Editing, Microsoft Office, Powerpoint, Microsoft Excel, Teamwork, Outlook, Proofreading, Social Networking, Twitter, Customer Service.
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