Kelsey Dyer Email and Phone Number
Kelsey Dyer work email
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Kelsey Dyer personal email
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I am a caffeinated connoisseur of communication, a podcast aficionado, and a relentless optimizer of organizational excellence! My guiding star is my passion for learning and a commitment to growth. I am passionate about training and development, mentoring leaders, and goal setting to help others find their "why" and success in this world.
American Specialty Health
View- Website:
- ashcompanies.com
- Employees:
- 1264
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Team LeadAmerican Specialty Health Feb 2022 - Present-Leads and supports Client Services Managers by offering daily coaching to resolve escalated customer issues, maintain client satisfaction, and ensure alignment with project timelines and personal development goals-Manages Fortune 500 and top Health Plan clients through the implementation of program and setup of software on client websites-Serves as a strategic advisor to key clients, aligning software solutions with business objectives, ensuring smooth onboarding, implementation, and ongoing satisfaction through patient, customer-centric support and relationship building-Acts as the subject matter expert (SME) and liaison for Client Services, Legal, Marketing, Operations, Sales, and Technical teams, collaborating to create operational solutions that drive client success and optimize internal support that addresses customers needs-Establishes and oversees tools, processes, and KPIs for effective project tracking and performance management; identifies opportunities for process improvements, and monitors and optimizes key metrics related to service delivery, customer satisfaction, project timelines, and team utilization-Designs training workshops and growth plans geared towards team members accountability and company objectives, while promoting a culture of collaboration to provide exceptional program delivery-Develops, documents, and maintains process improvement for internal software, such as OneNote, SharePoint, and MS Suite-Helps onboard all new associates on job roles, department processes, company software, and team culture
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Client Services Associate IiAmerican Specialty Health May 2019 - Feb 2022-Manages Fortune 100 to 500 clients on the education of fitness products, deals with issues as they arise, coordinates marketing campaigns, and advocates internally on behalf of clients-Fosters team participation and performance goals by gaining buy-in from peers and by communicating expectations -Leads process improvement projects and manages content updates to team goals
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Client Service Associate IAmerican Specialty Health May 2018 - May 2019-Serves as the source of knowledge for clients in regards to the program implementation -Distributes monthly status reports and project plans to internal business owners and clients-Interfaces with ASH staff to resolve issues, answer questions, and coordinate responses
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Customer Relationship ConsultantMonk Development Jan 2017 - Apr 2018-Consulted clients and listened to their needs to understand if Monk Development's services fit their web project goals-Worked with current clients to resolve issues by looping in the appropriate internal associates as needed-Acted as the clients' voice in the weekly Monk's marketing and sales strategy weekly meetings -
Project ManagerTrendsource, Inc. Jun 2016 - Dec 2016-Recruited and managed a database of secret shopper contractors that performed customer service assessments -Ensured 50 - 100 assessments were assigned and completed weekly by contractors in the northwestern region -Used resources and stayed under budget to align with company goals -
Job Coach/ Job Placement SpecialistEmployment & Community Options Apr 2015 - Jun 2016-Developed professional business relationships to assist adults in finding employment-Provided vocational support, supervision, and 1x1 coaching to adults while at job sites-Documented and analyzed the performance of each adult to recommend growth to improve job skills
Kelsey Dyer Skills
Kelsey Dyer Education Details
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Industrial And Organizational Psychology -
Graduate
Frequently Asked Questions about Kelsey Dyer
What company does Kelsey Dyer work for?
Kelsey Dyer works for American Specialty Health
What is Kelsey Dyer's role at the current company?
Kelsey Dyer's current role is M.A. in IO Psychology, SHRM-CP.
What is Kelsey Dyer's email address?
Kelsey Dyer's email address is kd****@****ons.org
What is Kelsey Dyer's direct phone number?
Kelsey Dyer's direct phone number is +167887*****
What schools did Kelsey Dyer attend?
Kelsey Dyer attended The Chicago School Of Professional Psychology At Los Angeles, Valdosta State University.
What are some of Kelsey Dyer's interests?
Kelsey Dyer has interest in Social Services, Children, Economic Empowerment, Education, Arts And Culture.
What skills is Kelsey Dyer known for?
Kelsey Dyer has skills like Interpersonal Communication, Community Outreach, Public Speaking, Creative Writing, Visual Arts, Conflict Resolution, Enthusiasm To Learn, Customer Service, Organizational Communication, Diversity Training, Emotional Intelligence, Team Management.
Who are Kelsey Dyer's colleagues?
Kelsey Dyer's colleagues are Darron Francis, Christopher Garner, Angela Adams, Christine Manos, Celerino Reyes, Olivia Washington, Dr. Imran Bhai (Ash).
Not the Kelsey Dyer you were looking for?
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Kelsey Dyer
Collingswood, Nj -
Kelsey Dyer
Marketing And Communications Intern At The Island SchoolNew York City Metropolitan Area1islandschool.org2 +197330XXXXX
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2designerbrands.com, dswinc.com -
Kelsey Dyer
Missouri, United States
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