Apprentice
During my three-year apprenticeship at Cisco, I gained confidence and expertise in various technical and non-technical areas. In my first year, I developed code as part of a scrum team, served as a technical expert in the Cisco portfolio as a system engineer, and honed my communication skills at the Cisco partner sales desk. In my second year, I worked directly with customers, troubleshooting VPN issues at Cisco's TAC centre and developing soft skills in the Global Cyber Security Sales Organization (GSSO). In my third year, I contributed to technology transformation projects, collaborating with a security architect on threat hunting and mapping for customer projects. I also dedicated time to personal development, studying for a CCNA certification and enhancing my presentation skills.