Dylan Ackley

Dylan Ackley Email and Phone Number

Senior IT Analyst @ Decatur Public School District
decatur, illinois, united states
Dylan Ackley's Location
Decatur, Illinois, United States, United States
About Dylan Ackley

Senior IT Analyst with 8+ years of Technical Support experience. With current Information Technology Department for 5 years, managing over 8,800 accounts. Created an automated account process (working in Active Directory, Microsoft Entra and Office, Google, Adobe). Working experience in Powershell, Bash Shell Scripts, and SQL.System administrator for Windows PCs and Apple devices in the district (2,300+ Macbooks, and 13,000+ iPads/Apple TVs in Jamf Pro) as a "Jamf Certified Expert". Automated parts of Apple Device management; for example, creating an automatic 'soft lock' of devices when a staff or student leaves the district.I am looking to grow in the area of a System Administration/Analyst, and cybersecurity for endpoints and accounts.

Dylan Ackley's Current Company Details
Decatur Public School District

Decatur Public School District

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Senior IT Analyst
decatur, illinois, united states
Employees:
22
Dylan Ackley Work Experience Details
  • Decatur Public School District
    Senior Information Technology Analyst
    Decatur Public School District Nov 2021 - Present
    Decatur, Illinois Area
    As a member of the IT department leadership team, I am the top system administrator for all the Apple devices (Macbooks, iPads and iPhones, Apple TVs), Windows computers, and user accounts (Active Directory, Microsoft 365, Google Admin) including the cybersecurity of those areas.As the lead Analyst of the 'Devices, Accounts, and Building Technology' team, I continue to manage the accounts and systems from my previous position, with the help of two other Analysts. I have had more opportunity in this elevated role to focus on cybersecurity and a higher level of system administration. I use Jamf Pro, Jamf Protect, and Falcon CrowdStrike to monitor the security of Apple and Window's Devices. I use Microsoft Entra and Exchange, Duo Mobile, and Google Admin to monitor account security, and mitigate potential breaches.
  • Decatur Public School District
    Information Technology Analyst
    Decatur Public School District Jul 2019 - Oct 2021
    Decatur, Illinois, United States
    As a member of the Apple Device and Accounts team my primary role was to assist the Senior Analyst in management of all the Apple devices. I also volunteered to take on the management of user accounts in this position. At the time, user accounts were created manually.I helped manage student and staff Apple devices in Jamf Pro and Apple School/Business Manager (2,300+ Macbooks, and 13,000+ iPads/Apple TVs). I utilized Bash scripting for managing and automating processes on the MacBooks; I also helped implement Jamf Protect.I implemented an automated account process to manage 8,800+ accounts to various systems. This automation utilized Active Directory, Entra/Azure, Powershell, HelloID/Tools4Ever, Office365, Google, Adobe, Apple School Manager, etc.
  • Decatur Public School District
    Information Technology Support Technician
    Decatur Public School District Nov 2018 - Jun 2019
    Decatur, Illinois, United States
    As one of the Support Technicians in the district I supported 10+ buildings with their Apple and Window's technology. I used SolarWinds's Web Help Desk to manage and prioritize tickets. I was also given opportunities to work on team projects throughout the district, and train new technicians.
  • Heritage Behavioral Health Center- Hbhc
    It Specialist
    Heritage Behavioral Health Center- Hbhc May 2018 - Feb 2020
    Decatur, Illinois Area
    As an IT Specialist I worked with a help desk team to troubleshoot software issues, set up new computer hardware, manage a SQL database, and assist with scheduled medical billing.I also spent time on photography for Heritage, website management, and digital signage as a marketing team member.
  • First Congregational Church Of Litchfield
    Christian Education And Youth Ministry Director
    First Congregational Church Of Litchfield Nov 2016 - Apr 2018
    Litchfield, Connecticut
    As the Christian Education Director I oversee Nursery age through 12th grade. This includes: Facilitating/leading Children’s Ministry with the help of a Christian Education Board, providing vision, coaching, and discipleship training for youth, volunteers, and parents at the church.I have also been responsible for improving the church’s online and media presence including: Designing a new website and continuing to maintain it, overseeing the church Facebook and Instagram, creating promotional and interview video shorts, designing graphics and promotional pieces for church programs.I have also had the opportunity to assist the lead pastor by leading Service and Preach about once every 5 weeks.
  • Surefire Prayer International
    Project Manager, Director, Editor, Camera Operator
    Surefire Prayer International Feb 2017 - Jul 2017
    I managed the filming of a leadership training weekend. In consultation with the SureFire Prayer president Paige Kolb, I edited the footage to create a training resource and promotional content to be distributed in America and foreign countries.
  • Mirror Lake Retreat
    Media And It, Summer Staff Director, Ra
    Mirror Lake Retreat Jun 2012 - Feb 2017
    Milan, New York
    Over four years at Taconic I was in many roles. I started off life guarding, then managed the dining room. I also took on the responsibilities of the Summer Staff Director (scheduling, payroll, and maintaining camp wellness). My last year I was the Program Director/Media and IT. I oversaw social media and created videos, graphics, and promotional pieces. I also helped start and co-direct a ecumenical, local, youth ministry.
  • Hopewell Reformed Church
    Youth Ministry Intern
    Hopewell Reformed Church Sep 2010 - May 2015
    Hopewell Junction, New York
    I planned and taught Sunday school, helped design and coordinate youth group for High School and Junior High, created promotional videos, and graphics. In my volunteer time I also was a leader on mission trips and weekend retreats.
  • Pioneer College Caterers, Inc
    Food Preparations, Stocking And Dish
    Pioneer College Caterers, Inc Oct 2012 - Nov 2014
    Nyack, New York
    I worked early morning shifts to help the chefs with food service for the day. I also unloaded and stocked the delivery.
  • Panera Bread
    Associate Trainer
    Panera Bread Jun 2009 - Jun 2012
    Fishkill, New York
    I reported to the general manager with responsibility for food consolidation/production, and for training new associates/managers. I also, led the store in becoming more conservation minded and environmentally friendly.
  • Boy Scouts Of America
    Assistant Scout Master
    Boy Scouts Of America Sep 2008 - Aug 2010
    Hopewell Junction, New York
    I assisted in the planning, training, and leadership of young men for the 2010 National Boy Scout Jamboree.

Dylan Ackley Education Details

Frequently Asked Questions about Dylan Ackley

What company does Dylan Ackley work for?

Dylan Ackley works for Decatur Public School District

What is Dylan Ackley's role at the current company?

Dylan Ackley's current role is Senior IT Analyst.

What schools did Dylan Ackley attend?

Dylan Ackley attended Nyack College, Dutchess Community College.

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