7+ years experience in the contact centre industry, working across multiple levels. Delivering high quality service and improving service delivery and performance across team and centre level.2+ years working within the telecommunications industry, working with customers and suppliers to deliver provision of service, technical assistance and customer support.
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Managing DirectorCbm Trading CompanyBelfast, Gb
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Customer AdvisorBt Jun 2022 - Present -
Managing DirectorCbm Trading Company Apr 2021 - Present
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Development CoachFirstsource Apr 2020 - Jun 2022Belfast, Northern Ireland, United Kingdom -
Customer Service Team LeadFirstsource Feb 2021 - Sep 2021Belfast, Northern Ireland, United Kingdom
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Customer Service RepresentativeFirstsource Jan 2018 - Apr 2020Belfast, Northern Ireland, United Kingdom
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Sales AssociateConvergys Sep 2017 - Jan 2018
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Customer Service ConsultantCarphone Warehouse (Now Currys Plc) Mar 2017 - Aug 2017 -
Sales Team LeadEnterprise Dec 2015 - Sep 2016
Frequently Asked Questions about Dylan A.
What company does Dylan A. work for?
Dylan A. works for Cbm Trading Company
What is Dylan A.'s role at the current company?
Dylan A.'s current role is Managing Director.
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