Dylan Baierlein Email & Phone Number

Acquired skills necessary to use and modify the Vetspire system to schedule appointments, optimize the daily schedule, and fix misbooked appointmentsHandled client check in and check out, including processing paymentsMade confirmation calls and relayed treatment plans over the phone in an attentive andconcise mannerEnsured the waiting room and communal areas were clean and organized dailyTriaged patients accordinglyHandled euthanasias

Acquired skills necessary to use and modify the EVet system to schedule appointments, optimize the daily schedule, and fix misbooked appointmentsHandled client check in and check out, including processing paymentsMade confirmation calls and relayed treatment plans over the phone in an attentive andconcise mannerEnsured the waiting room and communal areas were clean and organized daily

Acquired skills necessary to use and modify the IMED system to schedule appointmentsDeveloped relationships with clients of varying needs, veterinarians, and technicians to relay pet medical information when needed.Handled client check in and check out, including processing payments, schedulingfollow-ups, and pet triage when applicableFielded questions, concerns, and emergencies over the phone in a caring and efficientmanner

Checked in classes and provided relevate supplies, such as towels, mats, etcManaged payroll and payment processingCoached front desk and teachers on selling classes and membershipsConducted community outreach to increase clienteleOversaw day to day operations and cleanliness, reporting to district manager