Senior Helpdesk Engineer
Current
Aug 2024 - Present
AeroLeads people directory · profile
Dylan Baldwin Email & Phone Number
Helping Businesses transform their technologies
at
AST Technologies
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Helping Businesses transform their technologies
Location
Wollongong Area, Australia, Australia
Company size
Who is Dylan Baldwin? Overview
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Quick answer
Dylan Baldwin is listed as Helping Businesses transform their technologies at AST Technologies, a company with 7 employees, based in Wollongong Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Dylan Baldwin.
Dylan Baldwin previously worked as Senior Helpdesk Engineer at Ast Technologies and Technical vCIO at Assett Professional Services. Dylan Baldwin holds Certified Expert In Autotask Psa from Kaseya University.
Company email context
Email format at AST Technologies
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AST Technologies
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Profile bio
About Dylan Baldwin
Dylan Baldwin is a Helping Businesses transform their technologies at AST Technologies. He possess expertise in microsoft office, microsoft excel, microsoft word, computer repair, computer maintenance and 6 more skills.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Computer Repair, and 7 others.
Current workplace
Dylan Baldwin's current company
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Ast Technologies
9 roles
Dylan Baldwin work experience
A career timeline built from the work history available for this profile.
Technical Vcio
Escalation Point for Helpdesk Team, overseeing and coaching colleagues,Assess Client Environments and create Solutions. Quote, Propose and SellSolutions. Project implementation and management, Hardware Procurement,Hardware Receiving, Solution Invoicing, Updating Contracts, CreatingManaged Service Agreements, Account Management, New ProductInvestigations.
Jul 2023 - Aug 2024
Help Desk Manager
Assisting our managed clients with their Level 2-3 problems onsite andremotely, project implementation and management, overseeing and coachingcolleagues, hosting daily team meetings, resolving customer complaints andsmall scripting/automation tasks.
Feb 2023 - Jul 2023
Help Desk Technician Level 2/3
Assisting our managed clients with their Level 2-3 problems onsite andremotely, checking backups, preparing new hardware within the workshop,assisting with ongoing projects, troubleshooting network issues, overseeingjunior colleagues, and small scripting/automation tasks.
Jun 2022 - Feb 2023
Computer Repair Technician
Assessing and repairing faulty hardware on the client’s premises, this involveddriving to the client’s location to complete the repair. We repaired devices formany large companies such as Acer, HP, Brother and Lexmark.
Nov 2021 - Jun 2022
Technical Specialist (Techteam)
Jun 2020 - Nov 2021
Help Desk Technician Level 1
Dec 2019 - Jun 2020
System Administrator
Dec 2017 - Dec 2019
Systems Administrator
Dec 2016 - Jul 2019
Team & coworkers
Colleagues at AST Technologies
Other employees you can reach at astt.net.au. View company contacts for 7 employees →
SR
Sijo Raju
Colleague at Ast TechnologiesDubai, United Arab Emirates, United Arab Emirates
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NM
Nathan Morrison
Colleague at Ast TechnologiesGreater Sydney Area, Australia
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BM
Bryce Mackiewicz
Colleague at Ast TechnologiesNorth Wollongong, New South Wales, Australia, Australia
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AT
Ast Technologies
Colleague at Ast TechnologiesGreater Sydney Area, Australia
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GM
Glenn Mcewan
Colleague at Ast TechnologiesWollongong Area, Australia
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MK
Michael Klocovski
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
NP
Niranjan Patabandige
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
SM
Stella Murry
Colleague at Ast TechnologiesPune, Maharashtra, India, India
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AT
Andrew Terziovski
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
Sijo Raju
Colleague at Ast TechnologiesDubai, United Arab Emirates, United Arab Emirates
View →
NM
Nathan Morrison
Colleague at Ast TechnologiesGreater Sydney Area, Australia
View →
BM
Bryce Mackiewicz
Colleague at Ast TechnologiesNorth Wollongong, New South Wales, Australia, Australia
View →
AT
Ast Technologies
Colleague at Ast TechnologiesGreater Sydney Area, Australia
View →
GM
Glenn Mcewan
Colleague at Ast TechnologiesWollongong Area, Australia
View →
MK
Michael Klocovski
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
NP
Niranjan Patabandige
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
SM
Stella Murry
Colleague at Ast TechnologiesPune, Maharashtra, India, India
View →
AT
Andrew Terziovski
Colleague at Ast TechnologiesWollongong, New South Wales, Australia, Australia
View →
9 education records
Dylan Baldwin education
Certified Expert In Autotask Psa
Kaseya University
Certified Expert In It Glue
Kaseya University
Certified Expert In Datto Rmm
Kaseya University
Certified Administrator In Kaseya 365 Endpoint Integrations
Kaseya University
Certified Administrator In Datto Edr
Kaseya University
Certified Expert In Datto Bcdr
Kaseya University
Certified Administrator In Datto Rmm
Kaseya University
12
Oak Flats High School
Networking & Hardware, It
West Wollongong Tafe
FAQ
Frequently asked questions about Dylan Baldwin
Quick answers generated from the profile data available on this page.
What company does Dylan Baldwin work for?
Dylan Baldwin works for AST Technologies.
What is Dylan Baldwin's role at AST Technologies?
Dylan Baldwin is listed as Helping Businesses transform their technologies at AST Technologies.
Where is Dylan Baldwin based?
Dylan Baldwin is based in Wollongong Area, Australia, Australia while working with AST Technologies.
What companies has Dylan Baldwin worked for?
Dylan Baldwin has worked for Ast Technologies, Assett Professional Services, Unitech Solutions, Harvey Norman, and Ericom.
Who are Dylan Baldwin's colleagues at AST Technologies?
Dylan Baldwin's colleagues at AST Technologies include Sijo Raju, Nathan Morrison, Bryce Mackiewicz, Ast Technologies, and Glenn Mcewan.
How can I contact Dylan Baldwin?
You can use AeroLeads to view verified contact signals for Dylan Baldwin at AST Technologies, including work email, phone, and LinkedIn data when available.
What schools did Dylan Baldwin attend?
Dylan Baldwin holds Certified Expert In Autotask Psa from Kaseya University.
What skills is Dylan Baldwin known for?
Dylan Baldwin is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Computer Repair, Computer Maintenance, Computer Networking, Computer Hardware Installation, and Computer Hardware Troubleshooting.
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