○Validated and tested IT controls (preventative and detective) to ensure compliance with regulatory requirements, internal policies, and industry standards. Provided second-line of defense oversight, collaborating with first-line teams to challenge control implementations and minimize potential operational risks.○Led IT Risk scenario analysis to assess emerging threats, providing credible challenge and expert guidance to reduce operational exposure and strengthen resiliency measures across the organization.○Created and managed IT risk findings by identifying potential vulnerabilities across policies, controls, and systems, developing targeted mitigation strategies, and driving findings to closure to enhance governance and risk management maturity.○Spearheaded the development and validation of IT Policies and Standards, collaborating with business unit managers and stakeholders to align policies with regulatory frameworks and organizational goals, increasing control effectiveness and regulatory readiness.

○ Acted as the 2nd line risk representative on the Problem, Change, and Incident Review Boards, providing oversight and leadership to effectively mitigate risk across technology processes.○ Coordinated cross-functional teams to assess IT risk metrics. Developed and automated metrics for change and incident management using ServiceNow dashboards, providing real-time reporting and insights for improved decision-making.○ Conducted Risk and Control Self-Assessments (RCSA), partnering with business units to identify and evaluate operational, technology, and regulatory risks, ensuring comprehensive risk mitigation.○ Executed IT risk assessments focused on availability, value delivery, and operational resiliency, identifying potential gaps and ensuring proper controls were in place. ○ Validation of IT Matters Requiring Attention (MRA) and Matters Requiring Immediate Attention (MRIA), ensuring mitigation of critical risks.○ Supported mergers and acquisitions of banks from a technology risk perspective, ensuring smooth integration and risk minimization.

• Configuration, deployment, and management of backend POS systems.• Created policies and procedures related to the IT security of the company.• Formed RFPs for the company’s software needs from a business & technologyperspective.• Utilized Python and Drupal content management framework to manage web page servers.• Diagnosed, repaired, and maintained hardware and software to ensure the uptime of computer systems and Windows server 2016.• POS application hardware and software configuration & support

• Received personalized professional development, opportunities for executive engagements, and leadership-identity training using principle-based leadership practices• Identified my personal leadership style and skills while focusing on areas of improvement