Server engineering focus.

With a focus on Server work.

Ensured all customer needs were met and served as a primary escalation point for any issues.Improved communication and teamwork skills among the staff by outlining points of contact and clarifying roles and responsibilities.Worked efficiently and effectively under pressure in the fast-paced environment.

# designing, installing, operating and maintaining state-of-the-art information systems technology including local and wide area networks, mainframe, mini and microcomputer systems and associated peripheral devices;# writing programs to handle the collection, manipulation and distribution of data for a wide variety of applications and requirements;# performing the functions of a computer system analyst;# operating and coordinating telecommunications systems including automated networks and the full spectrum of data links and circuits;# transmitting, receiving, operating, monitoring, controlling and processing all forms of telecommunications through various transmission media including global networks;# applying diagnostic, corrective and recovery techniques to all facets of the integrated information systems;# maintaining all necessary logs, files and publications at the communications center;# providing telecommunications and computer-related training and assistance to a wide variety

Administered email database which consisted of user, group, and account security setup within Microsoft Exchange.Lead a customer service team of five to ten in trouble calls consisting of: fixing computer hardware, computer software, network, and peripherals related issues.Ran Unix backup system using Symantec Backup Exec for Unix.Setup and Maintained Windows NT and Unix email, antivirus, IIS, and file servers.Installed and configured network infrastructure on entire naval ship.Configured and monitored router and switch accessibility within the network.