Dylan (Blake) Vaughan
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Dylan (Blake) Vaughan Email & Phone Number

Bookkeeper and Customer Support Specialist at Xfinity Communities
Location: Greater Colorado Springs Area, United States, United States 4 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Xfinity Communities
Role
Bookkeeper and Customer Support Specialist
Location
Greater Colorado Springs Area, United States, United States
Company size
241 employees

Who is Dylan (Blake) Vaughan? Overview

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Quick answer

Dylan (Blake) Vaughan is listed as Bookkeeper and Customer Support Specialist at Xfinity Communities, a company with 241 employees, based in Greater Colorado Springs Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Dylan (Blake) Vaughan.

Dylan (Blake) Vaughan previously worked as Loyalty Represetative at Xfinity Communities and Bookkeeper at Freelance.

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Email format at Xfinity Communities

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Xfinity Communities

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Profile bio

About Dylan (Blake) Vaughan

Technical support representative adept at resolving customer issues quickly. Experience with internet, phone, cable and Microsoft Azure.

Current workplace

Dylan (Blake) Vaughan's current company

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Xfinity Communities
Xfinity Communities
Bookkeeper and Customer Support Specialist
philadelphia, pennsylvania, united states
Website
xfinity.com
Employees
241
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4 roles

Dylan (Blake) Vaughan work experience

A career timeline built from the work history available for this profile.

Loyalty Represetative

Current
Xfinity Communities

Colorado Springs, Colorado, United States

Rebuilt customer relationships by identifying unstated needsCalmly assisted customers who may be angry or upset by maintaining a calm demeanor, understanding customer needs and finding solutions to their problemsDemonstrate ownership of customer experience by actively listening and understanding their concerns.Assisted Customers looking to disconnect.

Jul 2020 - Present

Bookkeeper

Current
Freelance

United States

Create and email invoices using Zipbooks.Run invoice reports monthly.Communication with customers regarding deposit due and balance due.

Dec 2019 - Present

Support Engineer Azure Commercial Support

Tek Experts

Colorado Springs, Colorado Area

  • Acted as the primary billing and technical contact for Microsoft Azure Commercial Customers
  • Delivered advanced technical troubleshooting and problem-solving solutions for high billing corporate customers including issues escalated to the highest level of management
  • Collaborate with subject matter experts and escalation managers when additional support is needed. Provided root cause analysis and recommendation of solutions of issues for future issue prevention. Worked with.
  • Researched Microsoft Azure customer billing and technical issues and followed up in timely manner with recommendations and action plans.
  • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
  • Attended supplemental training to improve performance and develop specialization.
Apr 2019 - Oct 2019

Advanced Customer Advocate

Wow! Internet, Cable & Phone

Colorado Springs, Colorado Area

  • Rapidly promoted 2 times in 3 months, due to excellent customer service.
  • Billing Support: Assisted customers with complex billing issues in inbound call center. Achieved #1 ranking on site within 60 days on the job.
  • Technical Support: Assisted customers with complex technical internet and cable issues in inbound call center. Resolved customer issues satisfactorily while adhering to company policies and state and federal regulations.
  • Top Site Performer: Consistently ranked in top 5 for all agents in the site.
  • High Customer Satisfaction: Held highest Customer Survey score average for first half of 2018
  • Team Development: Assisted team members with their questions through walking the floor and our help line system.
Sep 2017 - Mar 2019
Team & coworkers

Colleagues at Xfinity Communities

Other employees you can reach at xfinity.com. View company contacts for 241 employees →

BR Blaine Russell Blaine Russell Colleague at Xfinity Communities Gresham, Oregon, United States, United States View → MJ Marc Jackson Marc Jackson Colleague at Xfinity Communities Redwood City, California, United States, United States View → AL Alfred Loader Alfred Loader Colleague at Xfinity Communities Denver, Colorado, United States, United States View → JL James Lesher James Lesher Colleague at Xfinity Communities Greater Philadelphia, United States View → SB Spenser Britton Spenser Britton Colleague at Xfinity Communities Dickinson, Texas, United States, United States View → MG Michael German Michael German Colleague at Xfinity Communities Ciudad Nueva, Distrito Nacional, Dominican Republic, Dominican Republic View → CM Christopher Meemken Christopher Meemken Colleague at Xfinity Communities Maple Grove, Minnesota, United States, United States View → JH Josh Hlavnicka Josh Hlavnicka Colleague at Xfinity Communities Dallas, Texas, United States, United States View → JP Jaiden Proctor Jaiden Proctor Colleague at Xfinity Communities Waldorf, Maryland, United States, United States View → KT Kenny Taylor Kenny Taylor Colleague at Xfinity Communities Greater Sacramento, United States View →
FAQ

Frequently asked questions about Dylan (Blake) Vaughan

Quick answers generated from the profile data available on this page.

What company does Dylan (Blake) Vaughan work for?

Dylan (Blake) Vaughan works for Xfinity Communities.

What is Dylan (Blake) Vaughan's role at Xfinity Communities?

Dylan (Blake) Vaughan is listed as Bookkeeper and Customer Support Specialist at Xfinity Communities.

Where is Dylan (Blake) Vaughan based?

Dylan (Blake) Vaughan is based in Greater Colorado Springs Area, United States, United States while working with Xfinity Communities.

What companies has Dylan (Blake) Vaughan worked for?

Dylan (Blake) Vaughan has worked for Xfinity Communities, Freelance, Tek Experts, and Wow! Internet, Cable & Phone.

Who are Dylan (Blake) Vaughan's colleagues at Xfinity Communities?

Dylan (Blake) Vaughan's colleagues at Xfinity Communities include Blaine Russell, Marc Jackson, Alfred Loader, James Lesher, and Spenser Britton.

How can I contact Dylan (Blake) Vaughan?

You can use AeroLeads to view verified contact signals for Dylan (Blake) Vaughan at Xfinity Communities, including work email, phone, and LinkedIn data when available.

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