- Design, develop, and maintain several micro-frontends and microservices composing Dell's foremost sales application, DSA, which manages customer and product data, governmental and B2B transactions, and sales quote logic- Created both summary and deep-dive analytics reports on platform speed and stability performance, resulting in an 11% decrease in mean page load time and 8% increase in user satisfaction scores quarter to quarter- Performed various modes of analysis including heatmap, funnel, and use of logistic regressionalgorithms to model user behavior in a process’s flow, prompting a redesign to mitigate bottlenecks

• Conducted analysis on both quantitative and qualitative data surrounding a legacy platform and presented recommendations, resulting in a 15% decrease in clicks per user session following adoption• Designed a comprehensive and flexible template page for present and future company intranet pages, leveraging various researched user experience philosophies