Dylan Bryan Email & Phone Number

Lakewood, Washington, United States

-Assisted in resolving customer complaints or issues regarding services provided, ensuring prompt resolution and customer retention-Collaborated with technicians to review repair estimates, explaining the scope of work and associated costs to customers-Maintained 60% average profit margin on repair orders and consistently was pacesetter for shop.-Expanded.

Puyallup, Washington, United States

-Recommended necessary repairs and maintenance based on thorough inspections, ensuring customer safety and satisfaction-Effectively communicated with customers to understand their vehicle concerns and accurately documented them for the technicians-Managed an average of 6 appointments per day, using sales skills to boost profit per repair order.

Seatac, Washington, United States

-Implemented a new appointment scheduling process which led directly to higher efficiency and shop output.-Created the company's social media presence with an official Facebook page, boosting visibility to the community.-Networked with contacts at multiple dealerships and independent shops, becoming a go-to source in the local Automotive.