I'm an accomplished manager with a proven track record in diverse business functions. My experience spans leadership roles in manufacturing, production, quality control, customer service, RMA, HR, workforce planning, logistics, and inventory planning. This breadth of expertise equips me with a comprehensive skill set that is adaptable to various operational demands.In addition to my core competencies, I have successfully ventured into event management and product development, collaborating closely with marketing leaders and engineering project managers. My background in the gaming industry, with significant tenures at Scuf Gaming and Corsair post-acquisition, has honed my ability to thrive in dynamic, high-stakes environments.Currently, I am embarking on entrepreneurial pursuits with two new startups. I am keen to explore opportunities to collaborate with established and other startup brands for mutual benefit. My unique blend of corporate and entrepreneurial experience positions me to bring fresh insights and drive impactful partnerships.Finally, and most importantly, I believe in being respectful to all. I like to have real relationships with all those that I work with and I live by the assumption that there is always a lesson to be learned, no matter who I find myself speaking to.
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Director Of OperationsPukgaming Oct 2023 - Present -
Director Of OperationsQuantum Hydroponics Jul 2023 - PresentLoughborough, England, United Kingdomwww.quantum-hydroponics.com
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Controller Manufacturing SpecialistCorsair Jun 2022 - Jul 2023Leicester, England, United KingdomThs role is the primary liaison between the R&D/Engineering team and the manufacturing teams in the various factories responsible for the following- Creation of assembly manuals, test procedure documentation, and repair best practices for NPI and updating and maintaining for ongoing products.- Capturing and tracking all temporary deviations from the above procedures and working with engineering and manufacturing sites to either incorporate changes into standard process or modify parts or procedures to eliminate deviations.- Coordinate with Quality Manager and Engineer to define and ensure implementation of test process for EVT, DVT, PVT pre-production builds.- Interact with local site RMA, repair technicians, and quality managers to conduct root cause failure analysis of key issues and drive resolution and improvement.- Coordinate with product managers to define acceptable tolerances for cosmetic, haptic, and functional experiences and translate those into procedures for mass production testing & validation. -
General ManagerScuf Gaming Feb 2012 - May 2022Leicestershire, England, United KingdomSenior Manager responsible for all daily operations at UK manufacturing site. Experience in managing a team of department leads including HR, Assembly/Production, Customer service, Return & Repair and Inventory/procurement managers. Our site managed order fulfillment to customers worldwide. My main focus in this role was in keeping our assembly lines running at their highest possible efficiency; most of our products are complex assemblies so there was always potential for improvement to efficiency, or new difficulties to overcome. I created partnerships with service providers that could keep our costs low and customer experiences positive. Early on in this role as the Company was still young I was a key part of Events Management too, promoting and selling our products at E-sports tournaments.
Dylan Burgess Education Details
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Management
Frequently Asked Questions about Dylan Burgess
What company does Dylan Burgess work for?
Dylan Burgess works for Pukgaming
What is Dylan Burgess's role at the current company?
Dylan Burgess's current role is Co-Founder/Director of Operations.
What schools did Dylan Burgess attend?
Dylan Burgess attended Heart Of England Training.
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Dylan Burgess
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