I am a proven leader and technology enthusiast. I believe that credibility is paramount to dedication, consistently ensuring that I go ‘above and beyond’ in my career. My diversified professional experience provides me a unique perspective and a broad set of skills. I have always prided myself on being a strong communicator as well as building and maintaining cross-functional relationships.I served in the military as a U.S. Army Transportation Officer throughout college and subsequently during my professional career. I progressed to where I interacted with government agencies and high value business customers. I have been recognized as a leader amongst my peers - within the military and civilian structures - culminating in multiple awards for performance. Seeking a position as a Software Developer where I can utilize my past experiences and skills to the benefit of a team.Additional Core Skills: Communication • Customer Success • Account Management • Customer Experience • Facilitation • Conference Coordination • Collaboration
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Full Stack Developer IOpers Aug 2023 - PresentColumbus, Ohio, UsIT Applications Team. -
Academic FellowTech Elevator Jan 2023 - Aug 2023Cleveland, Oh, Us-Mentoring students on coding concepts and advising them on handling stress of a challenging curriculum and schedule.-Classroom support for instructor in Java and .NET , answering student inquiries, performing code reviews for students and grading assignments, keeping tack of attendance and individual student progress.-Assisting faculty and staff with general campus responsibilities; preparing and imaging all laptops for each cohort, setting up classrooms, and resolving issues/ malfunctions with student equipment. -
Java Development Bootcamp StudentTech Elevator May 2022 - Aug 2022Cleveland, Oh, Us-Graduated from a Java coding bootcamp student at Tech Elevator.-Catering System Ordering Application: Created a command line application utilizing Java following -Object-Oriented Programming Principles and practicing Pair Programming allowing users to order various items from a catering company with real time updates to inventory.-Money Transfer Application: Developed the back-end services of a money transfer application utilizing SQL, RESTful services, user authentication, and utilizing MVC. Application tracks user balance, transfer history and transfer details.-Pothole Tracker Application: Developed front and back end of an application in an Agile environment that allows users to report potholes anonymously and for employees logged in to schedule for repair and provide real-time updates. Utilized Java,Spring boot, PostgreSQL, Vue.js, JavaScript, HTML, CSS, and third party APIs including Google Maps. Designed with Single-pageweb design, RESTful Services and MVC.
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Senior Coordinator Customer ServicesVerizon Business May 2020 - Feb 2022Basking Ridge, Nj, UsCreated, managed, and executed audio and video conferences for large corporate customers and government customers ranging from local, state, and federal agencies and departments. Point of Contact for overseas partners for scheduling conflicts. Collaborated with customers to ensure needs were met with the correct conference features.-Maintained high Net Promoter Score (NPS), never receiving below a score of 10 out of maximum 10.-Completed accelerate training four months ahead of goal.-Selected as “Bridge Senior”: manage all conference calls and assist other operators. -
Business Support CoordinatorVerizon Business Mar 2019 - May 2020Basking Ridge, Nj, UsFostered superior customer experience for business and government clients. Added value to customer experience through quick and accurate business analysis of accounts. Created first call resolutions.-Consistently maintained the highest performance ratings based on customer satisfaction, average calls per day, and revenue. -Led peer assistance and development program including supporting front line employees during escalated events while leadership availability was low.-Developed skills in and assisted local operations with planning and execution ranging from facilities to local culture.-Ensured accurate dissemination of information from leadership to front line employees.Received cross training in other roles to assist during times of high-volume workloads.
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Solutions SpecialistVerizon Jun 2016 - Mar 2019Basking Ridge, Nj, UsCreated a positive retail experience . Created a personal solution for the customer that would result in revenue growth and customer loyalty.-Met and exceeded sales objectives and maintained a high customer satisfaction rating.-Selected by the store management as a “key holder” trusted to open and close the store, take inventory, and cash out registers.-Led the way for an overall store improvement, resulting in the store receiving an award for customer satisfaction. -
Platoon LeaderUnited States Army Reserve May 2015 - Sep 2018Fort Liberty, Nc, Us-Maintain the training and readiness of up to 150 Soldiers- Coordinate training events with cross departmental organizations in order tosecure training sites, facilities, and equipment for the unit- Create and delegate tasks and orders based on orders received from commanders, to complete priority objectives with time and resources allotted-Unit received commendations for successful completion of missions during multiple training exercises-Personally received an Army Commendation Medals for successful execution of a mission during a training exercise which resulted inexceptional performance by the unit -
Gold Bar RecruiterUnited States Army Human Resources Command Jul 2015 - Sep 2015Fort Knox, Ky, UsServed as primary recruiter for incoming freshman ROTC candidates-Facilitated meetings with students and parents related to Army ROTC opportunities -Guided recruits through the process of documentation and in-processing-Served as training assistant to the Professor of Military Science-Worked collaboratively with administration to lead the ROTC program in training events; communicated with outside organizations to reserve locations and personnel for training events- Recognized for my success by being awarded for my performance
Dylan Christopher Education Details
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Tech ElevatorJava Web Application Development Bootcamp -
Capital UniversityMarketing
Frequently Asked Questions about Dylan Christopher
What company does Dylan Christopher work for?
Dylan Christopher works for Opers
What is Dylan Christopher's role at the current company?
Dylan Christopher's current role is Java Developer | Veteran | Student of Life.
What schools did Dylan Christopher attend?
Dylan Christopher attended Tech Elevator, Capital University.
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