Arts Centre Melbourne is Australia’s largest and busiest performing arts centre, with 5 main-stage venues and host each year to over 4,000 performances and events to more than 2.7 million people annually.As Head of Venue Planning, I am responsible for the team managing the mainstage bookings and planning for 4 of the venues at Arts Centre Melbourne: Hamer Hall, The State Theatre, Playhouse & Fairfax Studio

Writing & Producing critically acclaimed theatre work around the world. www.dylcol.com

Ticketmaster is the world's leading live event ticketing company selling over 465 million tickets each year in over 30 countries worldwide. It is a subsidiary of Live Nation Entertainment, the largest live entertainment company in the World.As a Client Account Manager, I specialised in providing a pro-active, customer and business focused solutions to Ticketmaster’s UK client base. The overall aim of the role was to achieve the operational, financial and business objectives of the Company.

As an Account Manager in Presenter Services it was my job to manage the end-to-end event delivery for commercial presenters, resident companies, internal programming, individual performers, exhibitions and events at Arts Centre Melbourne.

As Coordinator in Visitor Experience, it was my job to oversee the operational requirements of the Front of House, Car Park, Concierge, Stage Door, Reception and Guided tour teams through administrative support and day to day management.

The Visitor Experience team is responsible for Front of House, Car Park, Concierge, Stage Door, Guided Tours and Applications that support all of these areas.

Point of contact for visitors, providing directions, tourist information and selling entry tickets.

Supervising folio viewing and workshops for VCE high school students as part of the Top Arts ExhibitionContract - March to July