Manage cross-functional team of developers, QA, automation and technical writers all aspects of development (specs, architecture, implementation, QA, build, test case automation, release, documentation) of the Adapter for Lightning, a native SFDC application built on the Lightning Components framework. The Adapter for Lightning is patent pending, accessible and extensible, being built to connect to any REST API

Manage all aspects of development (specs, architecture, implementation, QA, build, release) of a native Force.com platform CPQ productDesign and implement agile development processes for new business unit including build automation, CI, test case automation (Ruby Watir) and push upgradeAnalyze and rearchitect existing Force.com product for greater usability and scalabilityDevelop using Force.com security standards and performance best practices

Managed the implementation of a Salesforce support portal including Cases, Knowledge, Answers, Content and custom search functionality and interfaceDesigned, developed and distributed a data mining tool that gathers more than 100 data points from 250+ implementations of BigMachines to score those in terms of Administrative Complexity, Supportability, Upgradeability, Deprecated Functionality and PerformanceDesigned, developed, distributed and drove use of a Firefox plugin built of Javascript, HTML, CSS and SQL that queries case records in Salesforce and displays prioritized lists based on user inputDeveloped process and automated APEX framework for high-impact incidents affecting multiple instancesReduced a backlog of 600+ cases to less than 200 in two monthsManaged and trained a team of 8 customer-facing support engineersManaged and communicated requirements to three offshore engineering resourcesManaged and coordinated cross-department use of temporary engineering resources

Design a novel pitch correction algorithm (Provisional Patent No. 61/332,429)Develop a cross-platform software synthesizer application Develop a VST MIDI plugin for deployment to various DAWsReview results of patentability and clearance search

Developed a tutoring program for select engineering classesDesigned an enrichment program for High School students focused on web developmentOrganized meetings and initiation