Dylan Costa

Dylan Costa Email and Phone Number

Technology Consultant @ Boston College
Boston, MA, US
Dylan Costa's Location
Greater Boston, United States
Dylan Costa's Contact Details

Dylan Costa personal email

n/a
About Dylan Costa

Dylan Costa is a Technology Consultant at Boston College. He possess expertise in security, customer service, sales, inventory management, microsoft office and 12 more skills.

Dylan Costa's Current Company Details
Boston College

Boston College

View
Technology Consultant
Boston, MA, US
Website:
bc.edu
Employees:
9369
Dylan Costa Work Experience Details
  • Boston College
    Technology Consultant
    Boston College
    Boston, Ma, Us
    View
  • Boston College
    Technology Consultant
    Boston College Aug 2022 - Present
    • Supported and maintained hardware/software for Human Resources, the Jesuit Community and Institute of Scientific Research• Consulted and trained users in their use of technologies and IT services• Managed servers and databases• Communicated University policies, incidents, and best practices to users• Attended to users in my areas, accounting for their suggestions, questions, and concerns
    View
  • National Lumber
    Information Technology Support Technician
    National Lumber Oct 2016 - Aug 2022
    Massachusetts, United States
    • First and only point of contact and support for ERP and design software suite. Worked with software provider and end users on licensing, software upgrades, and fix implementation• Maintained SQL databases- performing backups, executing scripts, pulling data• Carried out Tier 2 projects involving setup and follow up support for any necessary changes, such as setup of AP automation software and then modifying as suppliers change over time• Maintained support requests in tracking database and logged progress through resolution• Set up and fixed PC hardware. Installed and configured software for new employees and replacements PCs• Provided “on-call” coverage afterhours, holidays, weekends• Traveled out of state several times to train and develop contacts with software provider• Handled phone calls and email requests for technical assistance• Light-duty Network Administration tasks. Usually with Active Directory and DHCP• Diagnosed and resolved PC and network problems, escalated major issues when necessary• Provided instructions (written and verbal) on computer, software and network use• Setup and maintained local and network printers and scanners• Installed and configured peripherals and small network equipment• Fixed and upgraded “shop” PCs and software for truss and wall panel production
    View
  • Securitas Security Services Usa, Inc.
    Console Operator/Systems Programmer
    Securitas Security Services Usa, Inc. Jan 2015 - Oct 2016
    Greater Boston Area
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  • Produban
    It Intern
    Produban Apr 2015 - May 2016
    Greater Boston Area
    • Organized and maintained a database of thousands of network devices (routers, servers, switches)• Created an HTML/CSS webpage meeting specifications from IT Manager such as layout, color scheme, and language requirements (for both Spanish and English users)• Worked with other IT professionals in a scrum team, planning out the complete framework for the project, assigning tasks based on skill level and time constraints• Worked with SaltStack system automation and Ruby
    View
  • Alliedbarton Security Services
    Console Operator
    Alliedbarton Security Services Jul 2014 - Jan 2015
    Dorchester, Ma
    View
  • Securitas Security Services Usa, Inc.
    Security Guard
    Securitas Security Services Usa, Inc. Sep 2012 - Oct 2014
    View

Dylan Costa Skills

Security Customer Service Sales Inventory Management Microsoft Office Microsoft Excel Data Entry Microsoft Word Team Leadership Leadership Customer Satisfaction Food Cashiering Restaurants Outlook Time Management Telephone Skills

Dylan Costa Education Details

  • Umass Boston
    Umass Boston
    Gpa 3.56
    View
  • South Shore Vocational Technical High School
    South Shore Vocational Technical High School
    Computer Information Technology

Frequently Asked Questions about Dylan Costa

What company does Dylan Costa work for?

Dylan Costa works for Boston College

What is Dylan Costa's role at the current company?

Dylan Costa's current role is Technology Consultant.

What is Dylan Costa's email address?

Dylan Costa's email address is dc****@****ber.com

What schools did Dylan Costa attend?

Dylan Costa attended Umass Boston, South Shore Vocational Technical High School.

What are some of Dylan Costa's interests?

Dylan Costa has interest in Science And Technology.

What skills is Dylan Costa known for?

Dylan Costa has skills like Security, Customer Service, Sales, Inventory Management, Microsoft Office, Microsoft Excel, Data Entry, Microsoft Word, Team Leadership, Leadership, Customer Satisfaction, Food.

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