Dylan Cottrill Aih Email & Phone Number

York, Gb

York, England, United Kingdom

Moving up in my current department within York’s only 5-star hotel. I aim to bring direction and motivation to my team to continue providing our guests with the very best experiences.

York, England, United Kingdom

I am pleased to have been promoted to Guest Relations Supervisor at The Grand, York, and am excited to have the opportunity to run the department. I will use this role to make my mark and ensure our guests are happy and hopefully push The Grand to our greater vision, ”To be the UK’s most loved hotel”.

York, England, United Kingdom

I have started a new role as Guest Relations Executive at The Grand York and I am thrilled to have the opportunity to enhance the guests experience in this, the only 5-star hotel in York!

Blog style business and hospitality platform to share and learn about relative topics. Dylan is one of the writers, administrators and founders of Snag and continues to support the endeavour. Snag is currently in the background but functions as a foundation for future possible business growth in Hospitality.

Pretoria, Gauteng, South Africa

I was thrilled to be able to work at the Protea Hotel by Marriott Loftus Park and expand my experience in the industry while fulfilling my degree requirements for NHL Stenden University. Following induction into the hotel and working closely with each department, I shifted into the Duty Manager position where I covered the operations as a whole and provided support to the department heads. This included supporting the Housekeeping, Front Office & Food and Beverage (Rooftop Bar/… Show more I was thrilled to be able to work at the Protea Hotel by Marriott Loftus Park and expand my experience in the industry while fulfilling my degree requirements for NHL Stenden University. Following induction into the hotel and working closely with each department, I shifted into the Duty Manager position where I covered the operations as a whole and provided support to the department heads. This included supporting the Housekeeping, Front Office & Food and Beverage (Rooftop Bar/ Restaurant and Lobby Restaurant).I also covered the Night Audit of the hotel during certain periods and assisted in training a future night auditor. Show less

Leeuwarden, Friesland, Netherlands

As part of my program at NHL Stenden we apply for and are appointed management positions within the hotel to learn practically what that role entails and how to fulfil it effectively.This taught me a great deal about the rooms division manager and what is required to excel in that position. It takes a lot of patience and understanding of people both in and outside of my team in order to accomplish results. I thoroughly enjoyed this role and all it taught me. I could definitely… Show more As part of my program at NHL Stenden we apply for and are appointed management positions within the hotel to learn practically what that role entails and how to fulfil it effectively.This taught me a great deal about the rooms division manager and what is required to excel in that position. It takes a lot of patience and understanding of people both in and outside of my team in order to accomplish results. I thoroughly enjoyed this role and all it taught me. I could definitely see myself fulfilling this role in the future. Show less

Port Alfred, South Africa

This practical training position formed part of my degree with Stenden University South Africa and involved a rotational role across Front Office, F&B and Housekeeping. Mainly focused on emphasizing the supervisory role in hotels. This practical training gave me a fantastic introduction to the various departments within a hotel establishment and how these departments work together.

Bachelor Of Business Administration - Bba, Hospitality Management

Bachelor Of Commerce - Bcom, Hospitality Management

Bachelor Of Commerce - Bcom, Finance, General

National Senior Certificate (Ieb)

Activities and Societies: Hockey, Tennis, Cricket, Soccer, Chess and Athletics