VMware Administrator - vSphere 6.0Veeam Backup & Replication AdministratorCitrix Administrator - Citrix XenApp 6.5Storage Administrator - HPE StoreVirtual 4530, P4500 G2, StoreOnce 4500, D2D4312, 3Par 8200Physical Server Administrator - HPE Proliant DL360, DL380, DL580, BL460c

Manage physical Windows 2003-2012 serversvSphere 5.1 virtual server environment administrationResearch and development on Windows Server 2012 RDS and Hyper V servicesHP Lefthand Storage administrationBuild and deploy Symantec Ghost imagesInstall software including Microsoft Office 2007 and Adobe Acrobat XInstallation of Checkpoint Pointsec Encryption softwareTrack help calls with Numara Footprints ticketing systemAssist 500 users with PC and peripheral related problemsUse Remote Desktop and Go To My PC to assist remote users across the stateUse Active Directory to remotely manage administrators and services on workstations

Manage a small 65 user workgroup of PCsManage wired and wireless, routers, switches and access pointsAssist end users with PC, telephone, software and network issuesLead testing and upgrade of property management softwareCoordinated install for credit card interface through property management softwareGeneral maintenance of user workstations as well as part replacementDeployment of antivirus/anti-spam/firewall softwareResearched, configured and deployed HP Proliant server using RAID 1 and RAID 5 arraysFacilitate gathering of quotes from various distributers to ensure best price and performance on all PC, networking equipment, printers, and backup batteries purchasedCoordinate with third party vendors for installation of phone, data and payroll servicesPerform simple troubleshooting of Mitel PBX systemProgramming of Vingcard keycards and locks for guest and employee roomsWrite documentation on various procedures carried out throughout the resortReconciliation of daily earnings from restaurant, spa, gift shop and main innAssist in weekly payroll and maintenance of time clocks

Used Remedy software to track cases on PC and peripheral related problemsWorked on a small team to convert serial printers to IP printers in a large office environmentAided team in Windows 2000 to XP migration of over 250 PCsUsed Norton Ghost to re-image PCsUsed Encryption Anywhere software to encrypt 20 laptopsPerformed equipment inventory including entering asset codes into proprietary software databaseDeployed over 100 new Dell PCs during refresh project