Hospitality professional with almost two decades experience in the South African specialty coffee/ cafe and restaurant industry. Currently based out of Durban South Africa, owning, managing and running a few successful specialty coffee bars, cafes and a coffee roastery with a significant wholesale partner program.Key Skills:•Developing strategy tactics, sales plans and profit targets. •Developing relationships with clients. •Identifying and reporting on business opportunities in target markets. •Representing the business at conferences, trade fairs and networking events.•Maximizing new business development opportunities. •Overseeing and managing a sales team.• Developing a skill set for the coffee industry • Roasting • Blend DevelopmentCafe Industry:.Cafe consulting .Team training .FOH.Food prep .Barista Training.Espresso equipment consulting and sales
Listed skills include Marketing Strategy, Customer Service, Sales Management, New Business Development, and 23 others.