Dylan Devine Email & Phone Number

St Louis, MO

St. Louis, MO, US

• Supervises Fundraising Operations team, overseeing all aspects of gift entry process to ensure accuracy and efficiency
• Generates reports for the Finance Office and other divisions within the Garden to ensure interdepartmental accuracy and to balance between Raiser's Edge and Financial database
• Responsible for all Raiser's Edge fund creation and data accuracy
• Processes large donations and pledge records. Works with gift officers to obtain accurate information for communications with donors
• Coordinates with membership team on timing for membership materials for donors
• Works with implementation team on data mapping for CRM conversion

St. Louis, MO, US

• Responsible for organizing and processing donations through batches into Raiser's Edge
• Generates and prepares gift acknowledgements and membership materials for donors
• Performs constituent data entry and continual maintenance of constituent records
• Assists with ACH and Matching Gift program processes
• Assists donors and colleagues with any questions related to gift acceptance policies and entry processes

St. Louis, MO, US

• Promoted in recognition of stellar performance and ability to take on complex projects and wider scope of work
• Collaborates with a team of 12 for the overall success of the university’s fundraising programs, including major and annual giving, planned giving, advancement services, prospect research, and alumni and community.
• Maintains the historical scholarship and donor hard copy files. Updates and creates records based on research to find contact, biographical, and financial information; presents that information in profiles, reports.
• Collects, records, and deposits all gifts; Handles acknowledgement letters and gift receipts
• Implemented a new university Gift Stewardship Plan, producing reports for scholarships and donor statements
• Manages online giving and event registration pages, ensuring they are functional and in adherence with brand standards; Manages electronic communication to constituents from the development team and alumni relations

St. Louis, MO, US

• Supported the Vice President for Advancement in identification, cultivation, solicitation, and stewardship activities
• Maintained department budget – expense tracking, accounts payable and receivable, and calibrating Visa reports

• Promoted from Representative to Supervisor in recognition of outstanding performance and peer respect
• Managed 14 call center employees, including hiring, orienting and training as well as schedule creation
• Handled ticket sales over the phone for more than 100 venues nationally
• Maintained accurate knowledge of venues and shows, accurate account information and
• Assisted customers with issues or concerns regarding their purchased tickets, including refunds and exchanges
• Printed, sorted and mailed tickets, coordinating with venues daily for accurate attendance information

Saint Louis, MO, US

• Provided administrative and clerical support for Development Director 20 hours per week while studying full-time
• Handled typing, copies, donor phone calls, data entry, spreadsheet and report creation
• Managed Development Director’s calendar and assisted with the coordination of meetings and events