Dylan Dixon Email and Phone Number
For over five years, I have been dedicated to supporting students on their educational journeys. Currently, I am affiliated with the East Baltimore campus of The Johns Hopkins University, but I have had a variety of experiences helping postsecondary learners reach their highest potential. As students' first point of contact in support settings, I truly see myself as their advocate, making sure that the logistical questions of their education are sorted out and, if necessary, directed to more appropriate parties. Currently, I assist students with pressing, time-sensitive inquiries related to financial aid, registration, and student accounts and also serve as a licensed Notary Public in the State of Maryland.
The Johns Hopkins University
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Student Support Specialist, Office Of Student Enrollment And Account ManagementThe Johns Hopkins UniversityBaltimore, Md, Us -
Student Support Specialist, Office Of Student Enrollment And Account ManagementThe Johns Hopkins University Mar 2023 - PresentBaltimore, Maryland, United States• Serving as the first point of contact for student enrollment services, specifically financial aid, registration, and student accounts, for students enrolled at the Johns Hopkins Bloomberg School of Public Health, School of Medicine, School of Nursing, and the Peabody Institute• Improving efficiency, accuracy, and quality of university-wide services by streamlining team responses to students through Salesforce• Explaining financial aid packages and eligibility for institutional and federal aid awards• Giving helpful instructions on using financial aid self-service tools to students, parents, and other authorized parties• Providing payment and registration details, account information and helpful instructions on using student accounts and registration self-service tools to students and parents• Ensuring an excellent customer service experience for all Johns Hopkins University constituents including students, internal staff and faculty, external stakeholders, parents, third-party payers, and all additional parties in contact with the University• Counseling, advising, investigating, problem-solving, and resolving issues from current and former students, parents, faculty, staff, sponsors and other third parties in all digital modalities, including via email and phone• Liaising with the contracted call center staff and university operational staff in support of front-line issues and troubleshooting -
Gilbert F. White Science Library & Access Services InternHaverford College May 2022 - Aug 2022Haverford, Pennsylvania, United States• Ensured a smooth digital user experience for Science Library patrons by utilizing my expertise in library systems, services, and software such as Moodle, Bibliotheca, and Ex Libris Alma• Day-to-day maintenance, including shelving and light housekeeping, of multiple campus libraries and their collections -
Nan And Bill Harris Music Library LiaisonHaverford College Sep 2018 - May 2022Haverford, Pennsylvania, United States• Guided patrons through our new space and historic collections, as well as answered research questions relating to our scores, LPs, CDs, books, and other media• Made use of my vast knowledge of Classical repertoire to suggest new scores and materials for acquisition• Facilitated the Libraries-wide software change from Millennium ILS to Ex Libris Alma• Tasked with helping launch the successful initiative to release our vast Classical LP collection for patron check-out• Produced guides that help patrons use the hardware necessary to listen to these LPs, and also software guides for programs such as Avid’s Sibelius for those who are more interested in making their own music -
Summer Research Fellow, Hurford Center For The Arts And HumanitiesHaverford College Jun 2021 - Sep 2021Haverford, Pennsylvania, United States• Received funding through a selective research fellowship to commence work on a book-length lyric poetry manuscript of my own writing• Researched the intersection of late-Romantic and early Modern Classical music with contemporaneous lyric poetry• Pondered via pen problems of power, privilege, and plain old ennui -
Research Assistant, Classics DepartmentHaverford College Jun 2019 - Sep 2019Haverford, Pennsylvania, United States• Updated and created Excel spreadsheets for use in The Bridge, Haverford College’s own Greek and Latin study aid• Conducted data analysis of recent Classics course syllabi for use in a departmental review of the strength of existing approaches to pedagogy -
Private TutorSelf-Employed Aug 2017 - Jan 2018Winter Springs, Florida, United States• Assisted a Pre-Calculus student one-on-one by carefully reviewing homework and other assignments twice a week• Improved test scores by meticulously going over prior quizzes and tests to create a highly personalized tutoring plan that accounted for strengths and weaknesses
Dylan Dixon Education Details
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English -
Winter Springs High SchoolHigh School Diploma
Frequently Asked Questions about Dylan Dixon
What company does Dylan Dixon work for?
Dylan Dixon works for The Johns Hopkins University
What is Dylan Dixon's role at the current company?
Dylan Dixon's current role is Student Support Specialist, Office of Student Enrollment and Account Management.
What schools did Dylan Dixon attend?
Dylan Dixon attended Haverford College, Winter Springs High School.
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