Dylan England Email & Phone Number

Hoover, Alabama, United States

Talladega, Alabama, United States

 Redesigned network topology for increased redundancy and efficiency which reduced network jitter by 70%  Cleanup and structure VLANs across network  Restructured and created infrastructure documentation from a two-page document to an organized structured OneNote with 100 pages.  Created test environments for different areas of the infrastructure .

Lincoln, AL, USA

 Was deployed to GA plant and got plant caught up with asset replacements and organize workflow  Developed ServiceNow dashboard to bring useful data, reports, and links to a few pages  Meet 100% weekly SLA position target  Was identified as a top performer in HCL weekly company magazine

Anniston, AL, USA

 Deployed and managed Vipre cloud endpoint solution for clients  Migrated all clients through Windows 7 EOL to Windows 10 transition  Migrated Windows servers replacements.  Design and implemented secure file sharing structure for multiple clients  Self-taught group policy and implemented where beneficial  Handled 90% of help tickets in 2019-2022

Jacksonville, AL, USA