Dylan Fluckey Email & Phone Number

Los Angeles, California, United States

Manage ocean (FCL,LCL, Reefer), domestic (FTL, LTL), air shipments for export transactions from origin to delivery, tracking their daily progress.Schedule bookings with shipping lines and process accurate work orders to truckers and freight forwarders.Be a point of escalation for load exceptions. Provide expert level mitigation.Delegate tasks to more junior members, coach and assist those members and validate work.Utilize SAP to monitor order status, process export documents, enter PO IDs.Prepare Bill of Lading instructions, VGM, and file AES reports.Communicate with customers regarding order information, export shipment schedule, tentative delivery times, and any issues that may arise.Review and audit bills and invoices from manufacturers, truckers, and shipping lines.Prepare orders and documents for SGS Inspections, Stickering, and other specialty loading processes per specific country requirements and customer requests.Navigate through issues caused by Red Sea & Suez Canal crises.Awards / Recognitions2023 Logistics Star AwardOutstanding Performance for Bragg in 2023

Greater Los Angeles Area

Maintain customer support with clients as well as with our salesman in regards to all orders in an outward facing roleNavigate through global supply chain issues including the ongoing port congestionUtilize communication and supervisory skills to manage others to achieve desired resultsManage and direct our fiber operations throughout the country at our many 3rd party warehouse sites which includes order fulfillment, transportation coordination, freight movement, and receipt processing.Generate packing lists, certificates of analysis, certificates of origin, export documents, & invoicesAttend weekly meetings with IT to tailor our new software, Microsoft Dynamics, to our specific needs and prepare for rollout in 2023.

Los Angeles County, California, United States

Trained under team leader and started role as liaison between salesman, warehouses, and corporate officeBegan using SAP Business One to track inventory and invoice customersSet in place the standard operating procedures that are still in place today

Los Angeles, California, United States

Organized and archived fabric samples, invoices and other important documentsMade copies of paperwork and used alphabetical and numerical systems to organize paper and electronic recordsCoordinated inbound and outbound mail correspondence

Santa Barbara, California Area

Worked as cashier, as floor associate, Lead cashier, stocking crew, overnight pricing crew.