Dylan Hansen Email & Phone Number

Stockholm, Stockholm, Se

Redmond, Washington, Us

OneNoteFrontend Engineer - ReactOneNote is a digital notebook application that enables you to save and organize information –handwritten and typed notes, online research, receipts you want to keep a record of, documents you want to read and annotate, items you want to track, and much more.

Redmond, Washington, Us

Dynamics 365 for Talent - Onboard ApplicationFullstack Engineer - AngularTalent includes Attract, which can help you identify, interview, and hire candidates that hold the skills your organization needs. As you move from recruiting through hiring, the Onboard app can help you bring your new employee into your organization by setting accurate expectations, providing information they need to get started, connecting them with colleagues, and set them up for success in their new role.

Redmond, Washington, Us

- Provide 24x7 deep technical troubleshooting for escalated issues that involve Microsoft’s most technically complex or politically sensitive support situations. Isolating problems directly that affect customer systems.- Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs.- Manage and Train Support Engineers and help them resolve support cases. Help make others great with coaching and leadership skills.- Gather holistic requirements from customers and stakeholders, translating them into functional requirement which I focus squarely on customer satisfaction and work extensively across organizational boundaries to present in our monthly business reviews to find the best experience for both our customers and our engineers.

Seattle, Wa, Us

Facilitated groups of students currently enrolled in Computer Science classes.

Seattle, Wa, Us

- Provided campus-wide assistance with different technology to faculty, staff and students.- Worked independently and displayed my abilities to focus and be productive in an open office environment. -Communicated and work effectively both verbally and in writing within a multicultural setting serving a diverse customer base including University staff, faculty and students.

Seattle, Wa, Us

- Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.- Enhanced Drupal and Web development skills.- Trusted and handled confidential files for students.- Assist with processing of Parking citations to provide adequate separation of duties.- Developed and maintained processes to assure timely data entry and notification of late payment on parking citations, send late notices, monitor responses and provide information for submission to the University collection agency.- Provided excellent customer service to staff, customers and students while upholding University polices.

Grapevine, Texas, Us

- Enhanced my customer service skills through daily interactions with customers.- Utilized communication skills when conversing with customers and with collaborating with fellow staff.- Enhanced my leadership skills by attending trainings and by being a shift supervisor.

Miami, Fl, Us

- Learned how to multi-task in a fast-paced environment.- Communicated effectively with supervisors, leads and customers accordingly.- Oversaw, managed, instruct and cared for new workers as a safety leader.

Bachelor Of Science (Bs), Computer Science

Education record