Dylan Healey Email & Phone Number

Melbourne, Vic, Au

Clayton, Victoria, Australia

• Oversee bowling department's daily operations, including cleanliness of facilities and conditionof equipment counter duties• To ensure smooth operation of bowling lanes and capability to repair and troubleshootbreakdown of bowling machinery and perform electrical and mechanical installation work• Maintain the bowling alley lanes by maintenance schedule and make sure all upgrades anddefects are taken care of so as not to disturb or endanger members' activities

Victoria, Australia

• Level 1 Help Desk Support• Managed customer complaints• Identify common customer issues then facilitate and create easy to understand instructions forconsumers to follow• Provided product and service information to customers• Research, Identify and Resolve customer issues using applicable software• Routed calls to correct resources; including other agencies to assist with enquiries• Document all call information according to operating procedures• Recognise and alert management team of trends in customer calls

Fountain Gate

• Oversaw maintenance of visual merchandising standards for customers• Inventory management and visual merchandising• Meet key performance indicators for loss control and sales

• Supervised staff, delegating responsibilities and monitoring daily work progress compiledmonthly status reports, comparing work against company targets• Organised Sales forecasting to promote accurate rostering and better sales performance• Mentoring and training new staff on operational procedures and promoting team led salesinitiatives

Diploma Of Justice

Certificate Iii In Information Technology

Vce, Year 11

Activities and Societies: Rugby Team, Chess Team

Year 7-8