• General management and day-to-day running of MySky Networks• Responsible for both the sales and technical teams, ensure targets across both teams are reached.• Maintain quality service by establishing and enforcing organisational standards.• Developing strategic plans for the company to ensure continued growth and success.• Ensuring technical qualifications are kept up to date to give MySky Networks the edge in the professional services space.

Product Manager - Specialising in Aruba Wireless Products• Provide Pre-sales support to Account Managers on Aruba wireless Products and Solutions.• Initial configuration and installations and support of Aruba Products and Solutions• RF Planning (Indoor and outdoor environments)• Physical onsite RF scanning of environments to ascertain Access Point quantity and placement, including passive and active surveys using AirMagnet Pro.• Project management of installations and configurations, ensuring a professional handover to the client.• Troubleshooting issues on Aruba products and solutions, and liaising with Aruba South Africa to correct any issues.• Overseeing the deployment of Aruba POC's and ensuring the POC is converted to a customer.

• Attending customer meetings with sales in all sales regions by providing sales assistance on Vox Orion’s new and existing customers.• Analyse client business requirements by studying network diagrams and advising client on the most appropriate and cost effective product type / technology / solution.• Checking of all proposals prepared by sales before they are sent to customers. Need to ensure that the solution scoped is going to be implemented correctly with no errors. This will be done working closely with the network specialist.• Developing relationships with the Vox Orion sales teams from a product management perspective to drive sales.• Assist the PM with preparation of tender submissions.• Identify changing client requirements and market demands / trends and recommend new products / service applications to the Data Product Manager.• Educate clients by introducing new products to them so that they can apply them in a specific business environment to reduce cost & improve service levels.• Provide assistance to Data Product Manager for training of sales, technical, clients and agents for all Data products in all regions where necessary, such training to include technology, implementation and applications.• Accurate monitoring of all procedures and production of recommendations to improve service levels & admin efficiency.• Provide ongoing assistance to the Data Product Manager wherever required.• Escalate any overdue or sensitive issues to the Data Product Manager.• High level presentations of the data services value proposition to prospective clients and to the existing strategic customer base• Manage and report on a regular basis around pipeline management; customer target initiatives; trends in the market to DPM

OVERALL OBJECTIVE OF JOB: To ensure that Internet Solutions’ Communication services and solutions are successfully sold into the market in which IS operates. This includes making sure the solutions are top of mind and understood with customers and within the IS sales force. Assisting this team in a pre-sales role. SPECIFIC RESPONSIBILITIES: • Non-IS and non-Communication customer acquisition through hunting and business development initiatives in the market • Assisting the IS sales force in concluding Communication deals on existing and new IS accounts • Retention and growth of existing Communication revenue • Business unit ownership of account opportunities until conclusion • High level presentations of the Communication services value proposition to prospective clients and to the existing strategic customer base • Developing relationships with the IS sales teams from a product management perspective • Provide business analysis and direction to the technical product managers / developers in the development of new services • Negotiation with potential clients where a good understanding of IS’ costing and pricing models is required • Internal product management responsibility (job processing, billing, support and administrative queries) • Can manage and report on a regular basis around pipeline management; customer target initiatives; trends in the market • Responsible for closing deals and ensuring customers are installed and billed quickly SPECIFIC PRODUCTS AND SOLUTIONS :• Hosted Exchange• Symantec Mail Hygiene and Archiving• Anti Spam• WebEx• VoIP (VoIS)• Vax (Fax to E-mail)• Bulk SMS and Bulk Mailing• Hotspots

• Perform initial troubleshooting procedures.• Providing a professional and efficient interface between Internet Solutions and the customer.• Logging and follow up of calls with IS partners and provide feedback to relevant parties.• Escalate internally when support groups are not available• Provide training and guidance to any new customers that purchase WebEx.• Perform sales demos to assist the Internet Solutions sales department and Cisco in selling WebEx. Provided any technical assistance or information the client required.• Perform WebEx administrator training to all IT administrators in each company. • Perform daily WebEx demos to assist in creating awareness in South Africa about WebEx.• Facilitate and setup large WebEx sessions for corporate companies. (includes Meeting Center, Event Center and Training Center)• Activate BlackBerry mobile phones on the BlackBerry Enterprise Servers and configure their e-mail setup.• Troubleshooting of any BlackBerry queries the customer has.

• Designed & implemented sales strategies, organised associations and group meetings.• Performed sales talks to potential customers all over South Africa • Met and exceeded sales targets every month.• Managed a sales team and was held responsible for sales targets each month, reported to the UK head office.