Dylan Johnson Email & Phone Number

Denver, Colorado, United States

As the Market Manager of Kasa's Denver portfolio, I am responsible for the overall guest quality, financial, and operational outcomes of the Kasa units and properties I oversee, as well as building and maintaining a team of Kasa employees and third party contractors to help support the 365-day-a-year needs of our guests and property partners.

San Jose, California, United States

• Responsible for day-to-day operations of four properties in the California South Bay region: 101 San Fernando, The Benton, The Row Hotel and The Catrina Hotel
• Worked closely with Property Operations support team and Guest Experience Team to ensure all critical property matters and guest needs are attended to in a timely manner
• Executed property operational strategies, including the marketing, social media and outreach plan, developing the revenue management strategy, overseeing FF&E upgrades or installation, undertaking direct oversight of.
• As the face of the properties, served as property host for VIP guests and special events, provided support for lockouts and last-minute requests, and assisted with varying guest issues, including working with the Trust.
• Liaised with contracted housekeeping partners and external vendors, inspected and provided feedback to housekeeping partners to ensure cleanliness standards are upheld throughout the building, practiced preventative.

Pebble Beach, California

Assistant Manager of Housekeeping at the Lodge at Pebble Beach

Monterey, California

• Team Leader Rotational Management Program Departments: Sticks Restaurant (The Inn at Spanish Bay), Housekeeping & Front Desk at the Lodge
• Developed professional understanding of Food & Beverage and Hospitality industry management
• Galvanized skillsets in organizational leadership, problem-solving, customer service, event-planning, profit & loss evaluation, safe-serve, harassment prevention, emergency procedures, business maintenance, inventory.
• Supervised staff assignments, training, scheduling, quality assessments, discipline reviews, regular departmental briefings; promoted a climate of enthusiasm and teamwork

Brunswick, ME

• Structured strategic initiatives promoting personal and collegiate sustainability
• Administered record reduction of a dorm’s energy consumption (23.8%; 12,017 kWh)
• Reduced monthly campus emissions by 17,858 kWh, 8,526lbs of carbon dioxide and $2,555

Brunswick, ME

• Researched Arctic history, ecosystems, and cultures, demonstrated intellectual curiosity
• Designed creative and interactive educational outreach methods and materials in line with research findings and assessments of museum accessibility and diverse clienteles’ special needs

Brunswick, ME

• Improved organizational performance through the quantitative and qualitative analyses of business strategy, structure, human capital, information technology, and cost drivers
• Developed interpersonal and communicative skills through interactions with diverse clientele
• Managed bar facilities and events, oversaw transactions, and trained and supervised employees

Brunswick, ME

• Established curriculum, tutored, and facilitated weekly conversations for groups of six or more students in Spanish and Italian, utilized cultural and grammatical themes as discursive focal points
• Conducted independent study of Italian electronic sound art complete with artist interviews and a comprehensive research paper exploring the cultural, historical, political, and socioeconomic trends behind contemporary.

Brunswick, ME

Organized venue's sound files, streaming platforms, and sound equipmentUpdated international listener base with fresh playlists and tracksAdministered weekly radio show "Oak & Honey Entertainment"Frequent guest host on show "Farm-stand Lemonade"

Master Of Business Administration - Mba

Bachelor'S Degree, Government And Legal Studies Major; Romance Languages And Literature Major; Music Minor

Activities and Societies: • Played authentic Afro-Latin instruments in concerts & theatrical productions with the Afro-Latin Music.

Italian Language, Literature And Culture; Political Science

Activities and Societies: Model UN Bologna Nascosto Bologna Incontro con le donne CamplusIntensive Study Abroad Program including seminars.

Dele, Spanish Language And Literature

Activities and Societies: Published author in SYA Magazine; Active in Young Erasmus; Hosted American Ambassador to Madrid; Administered.