Dylan Jordan Email and Phone Number

Participated in internal, program specific management meetings, program planning and development, external committees, community outreach and fundraising events as the Program Consultant. Responsible for providing direction to staff and problem solved, as needed. In the absence of the DHS Policy Coordinator, as Program Consultant assumed responsibility for administering and overseeing daily operations of the program. As Program Consultant established partnerships with community groups, business organizations, and partner agencies identifying and expanding current programing and developed new educational, culturally agile, and engaging programs and services for youth in program. Provided leadership, guidance, supports and services to staff and program participants through one on one engagement as well as a variety of applications for youth, adults, and seniors. Program consultant provided in addition to working with those experiencing developmental disabilities or delays, and families struggling economically. Helped to bridge businesses and education, empowering youth to succeed, strengthening tomorrow’s workforce.

Provides direct supervision of program staff, volunteers, and student interns as applicable including hiring, monitoring work performance, and completion of performance evaluations. Recruits adult and youth volunteers for Youth Peer Court sites (YPC) Oversees YPC sessions and assures compliance with program guidelines and expectations. Facilitates Retail Theft Panels as requested. Provides direct services to YPC and Municipal Court (MC) clients and maintains records of client contacts to include dates of service, services received, discharge status, client demographics, and other information required by the agency or by funding sources.

Assigned and regulated employee functions. Delegated responsibilities among the staff and ensured that no staff member was overloaded and adjusted the responsibilities of the various staff members when needed. Evaluated and managed the performance of each employee. Responsible for the training and orientation of new employees regarding program policies, procedures and equipment. Designed a filing system that ensured program and personnel information was kept current and secure. Created concepts to procedure and maintain program budget and recorded all expenses. Delivered reports and presentations regarding the finances and status of the program to the senior management. Involved in meetings that management conducted regarding the organization's policies and strategic development. Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies. Recorded employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

Provided paraprofessional-level administrative and financial support to a variety of Mental Health, Alcohol and Other Substance Abuse counseling service providers; prepared and processed individual and organizational provider contracts; interacted with other counties and community-based organizations outside of Kalamazoo County in the preparation of contracts; maintained the insurance data tracking system; reviewed documents for compliance with governmental policies and procedures; tracked and monitored board letters; generated provider mailings; drafted letters to providers; provided administrative support to the various departments within the community mental health agency.

Demonstrated capacity to provide comprehensive support to senior-level staff, providing services to those with mental, physical and emotional disabilities. Managing and coordinating projects and processes in support of effective business operations.Accurately maintained detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.Managed and streamlined administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives as a temp.Utilized my interpersonal, customer service, leadership, and organizational skills; to support the CMH organization thrive within detail-oriented, deadline-driven environments.Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managed, arranged, and coordinated executive calendars, travel, contacts, conference bridges, appointments, and other events.

Youth program linked closely to the local labor market needs and community youth programs and services, with strong connections between academic and occupational learning. Promoted leadership development and citizenship through voluntary community service opportunities, adult mentoring and follow-up, and targeted opportunities for youth living in high poverty areas. Operated on a year-round basis by the MWA and located throughout various schools in the Berrien Cass and Van Buren County Areas. Services included in the youth program were tutoring, study skills training, alternative secondary school offerings, summer employment opportunities, paid and unpaid work experiences, occupational skill training, leadership development opportunities, supportive services, adult mentoring, follow-up services, and comprehensive guidance and counseling.

Youth program linked closely to the local labor market needs and community youth programs and services, with strong connections between academic and occupational learning. Promoted leadership development and citizenship through voluntary community service opportunities, adult mentoring and follow-up, and targeted opportunities for youth living in high poverty areas. Operated on a year-round basis by the MWA and located throughout various schools in the St. Joseph and Kalamazoo County areas. Services included in the youth program were tutoring, study skills training, alternative secondary school offerings, summer employment opportunities, paid and unpaid work experiences, occupational skill training, leadership development opportunities, supportive services, adult mentoring, follow-up services, and comprehensive guidance and counseling.

Youth program linked closely to the local labor market needs and community youth programs and services, with strong connections between academic and occupational learning. Promoted leadership development and citizenship through voluntary community service opportunities, adult mentoring and follow-up, and targeted opportunities for youth living in high poverty areas. Operated on a year-round basis by the MWA and located throughout various schools in Kalamazoo County. Services included in the youth program were tutoring, study skills training, alternative secondary school offerings, summer employment opportunities, paid and unpaid work experiences, occupational skill training, leadership development opportunities, supportive services, adult mentoring, follow-up services, and comprehensive guidance and counseling.