Dylan Koenig Email & Phone Number

Rosemont, Illinois, Us

- Advise customers on the best course of action for their specific needs - Monitor inventory levels of multiple parts for various customers through an internal ERP/CRM software - Manage shipments of over 3 million pounds per month on average - Create and track spreadsheets using Excel and SQL for historical usage of customer inventory to better forecast future usage - Proactively create production orders based on customer order history to help with lead time of production - Review and enter customer purchase orders to avoid any price or lead time discrepancy - Collaborate with production, packaging, and shipping teams to make sure deliveries to the customers happen on time - Run daily production meetings, through Microsoft Teams, with the manufacturing and sales team to ensure efficient scheduling of work orders - Train new employees on creating production orders and shipments - Work closely with quality control team to meet customer part specifications and provide insight to customers to better the specifications - Implemented new operating procedures to improve work flow in the department

Hanover, Maryland, Us

- Achieved “world class” customer service ranking for the last two quarters, of my tenure, as voted by my contractors- Hired the following types of skill sets for our clients: General labor, Forklift Operators, Dock Workers, Mechanics, Electricians, Welders, CNC Machine Technicians - Utilized a proprietary ATS to source, track, onboard, and place candidates throughout different roles- Created and maintained a cloud-based applicant tracking and reporting system based on Google Forms- Maintained and managed an average of 55 contractors per week that I have placed with various clients- Achieved an average of over $10,000 in weekly revenue the last quarter worked. - Managed the wage negotiation process between candidates and clients- Trained recruiters on the use of social media to attract and engage talent for manufacturing jobs- Traveled to current and target accounts quarterly to visit with clients, tour their facilities, meet with hiring managers, sell in candidates, and build relationships with current and potential contractors- Developed and trained new recruiters within our operation on building value, screening, and sourcing- Received feedback from client and engaged in “one on one” feedback sessions with my contractors- Engaged the client to forecast future hiring needs and proactively built pipelines for those positions- Partnered with other departments (Finance, Legal, HR etc.) to expedite hiring processes- Maintained relationships with active and prospective contractors by maintaining an organized system of touchpoints

New York, Us