Providing exceptional customer service to customers visiting the trade counter, ensuring their needs are met effectively and efficiently.Managing customer inquiries, processed orders, and generated quotes in a timely manner to support sales efforts.Utilise purchase order systems to accurately raise and track orders, ensuring seamless transactions and timely delivery of products.Maintain stock administration tasks, including inventory management, restocking shelves, and conducting regular stock checks to optimize product availability.Collaborate with staff to uphold a clean, organized, and welcoming environment for customers.

Provided excellent customer service by assisting customers face-to-face with a helpful and proactive attitude, addressing their needs promptly and professionally.Managed loading and unloading activities for both company and customer vehicles, ensuring safe handling and secure transportation of goods.Maintained a high standard of organization and visual inspection to ensure all goods for delivery met safety standards and were prepared for delivery.Operated a forklift truck within the yard, adhering to strict safety protocols and ensuring regular maintenance to uphold vehicle functionality.Collaborated with team members to uphold cleanliness and organization in the yard, contributing to a safe and efficient working environment.