• Conducted margin analysis on company costs and analyzed forecasted future costs.• Created data visualizations, dashboards, and pivot tables for company stakeholders. • Used macros and edited VBA code to help optimize and automate my workflow. Implemented various formulas such as lookup functions and plugins such as PowerQuery and PowerPivot in novel ways to best analyze data.• Queried, merged, cleaned, and organized data into a more legible and easier to read format. • Coordinated with co-workers and showed leadership by assigning tasks via SharePoint. • Managed and organized projects and met deadlines. Held meeting with company stakeholders and higherups on the findings of the analysis and discussed any anomalous data.

• Worked to improve Excel skills.• Acquired a SQL / MySQL certification. Using a mock company database I learned advanced quering including using Join statements, stored routines, aggregate functions, triggers, and indexes. The certification also included using Tableau to visualize queried data. • Worked on a personal project using Python, SQL, and Tableau using stock information from companies on the Russell 3000.

• Managed a $10+ billion account portfolio with international clients encompassing North and South America, Europe, Africa, and Asia. • Analyzed and researched corporate financial statements, news sources, stock info, and various governmental sources for recommending credit line extensions.• Analyzed the financial health of companies, forecasting risk of default and financial non-compliance.• Adhered to a variety of international financial regulations.• Examined new clients to determine their legal standing.• Managed Salesforce operations by communicating in a cross functional manner with internal teams and external clients to establish best practices for credit line, account maintenance, and provided customer service.• Helped in the training of a new international credit analyst team, by providing feedback and best practices for the new team.

• Examined client accounts and did research to ensure correct placement of advertised jobs.• Performed quality checks of other employees’ work to ensure accuracy. • Collected data to provide qualitative feedback.• Supported Customer Service representatives to deliver the best possible service to clients• Coordinated with Sales Representatives of all levels in order to ensure they were able to provide their clients with the proper services.• Trained in Salesforce and used CRM.• Help improve internal processes and tools in order to keep up with growing demand.Work with a fast-paced team to handle complex requests in a timely manner.• Help improve salary estimators for companies.

• Developed interpersonal relationships with clients and engaged in conflict management.• Outbound called 100+ clients to participate in doing surveys for scientific research.• Improvised ways to sell clients on engagement on the survey.• Exceeded quota on educating clients on survey guidelines and time-frames.

• Maintained restaurant cleanliness.• Followed health code rules.• Provided customer service and worked in a fast paced team environment.

• Worked at Pluckers Wing Bar as a server in which I would provide customer service and take orders in a fast space environment. • I was DPC in which I would do back of the house cleaning by following strict health code rules.