Dylan Laporte Email & Phone Number

Burlington, On, Ca

Milton, Ontario, Canada

- Covid prevention sanitizing of all frequently touched surfaces in the offices, warehouse and washroom areas;- General cleaning of offices, warehouse and washroom areas. Specifically focused on aisle cleaning;- Collection and removal of garbage, damaged products and damaged pallets;- Dusting of surface areas and reporting any damaged racking to maintenance;- Maintain inventory levels of custodial supplies and replenish when possible;- Drive company vehicles and operate company machines safely;- Attend work related classes and online training as assigned by management;- Snow and ice removal during winter months;- Record keeping of all duties performed on a daily basis;- Work with a team as well as an individual in multiple indoor and outdoor environments, performing physically demanding tasks.

Burlington, Ontario, Canada

- Set-up and run multi-million dollar machines in a fast paced, individual and team based environment;- Wash and inspect machined parts, ensuring products meet customer and quality specifications;- Keep records and documents on all parts made per shift. Track the quality and bad quality parts, and list any down time during the shift;- Physically demanding tasks such as moving steel bins and shoveling scrap chips;- Maintaining a safe and clean working environment;- Assisting with various other shop duties as required.

Toronto, Canada Area

- Picking various warehouse items specific to customer orders; - Picking and properly packaging transfer orders for three store locations in Toronto. - Receiving stock into the warehouse, ensuring quantities are correct, inspecting for damages, and putting stock away in specific sections of the warehouse;- Counting stock items and quantities for inventory accuracy and end of the year reports; - General cleaning, consistent heavy lifting, ladder climbing, use of tools and lifting equipment.

Toronto, Canada Area

- Make multiple outbound calls (both hot and cold) to potential clients, answering any questions or follow-ups promptly. Understanding clients needs and offering them solutions;- Maintain relationships with clients while bringing on potential new ones by clearly communicating the mascot making process and setting expectations on quality, time and materials used;- Qualify leads from digital campaigns, conferences, references, tradeshows, ETC; - Research potential leads from business directories, web searches, and digital resources;- Coordinate with design team for illustrations and production team for mascot making; - Develop, deliver and present information to potential clients. - Maintain database in ACT (CRM) of client information;- Track weekly, monthly, and quarterly performance and sales metrics. - Attend trade shows in Canada and USA.

Toronto, Canada Area

- Front desk customer service representative with duties including greeting and signing in members, answering phone calls in a friendly manner, logging all amenities used by members, and responding to guest inquires in a timely and professional manner;- Giving script-based tours and engaging with potential clients to successfully sell memberships;- Handling cash and bank information for membership registration and finalizing sale interactions;- Closing out cash register with accurate money and receipt count;- Maintaining gym equipment and facilities (including cleaning, upkeep and moving large equipment i.e. heavy lifting), and monitoring inventory of supplies;- Reviewing documents created by the staff to ensure document accuracy and report findings.

Toronto, Canada Area

- Generated qualified client prospects through sales tactics for the company’s top financial advisors;- Analyzed client’s needs and directed them to the appropriate Financial Advisor;- Excelled in successful sales and earned two promotions within employment period;- Trained, mentored and evaluated employees’ performance to ensure call center quality assurance;- Supervised employee efficiency and provided performance statistic reports to management;- Developed the office shift and break schedules;- Wrote and edited call centre scripts and relevant documents;- Assisted the call centre supervisor by maintaining up to date paper and computer based files and administrative systems;- Organized spreadsheets and documents using Microsoft Excel and Microsoft Word;- Created emails for both company employees and clients alike to read.

Vancouver, Canada Area

- Site - Kitimat Modernization Project- Controlled access throughout site at specific gates in association with Transport Canada and Border Services Canada;- Confiscated prohibited items;- Ensured proper protocol for objects leaving site was enforced ;- Patrolled the premises and adjacent area to provide a visible deterrent to infractions;- Handled emergency situations and other threats, taking necessary action on site;- Performed safety inspections in order to dissuade negative activity;- Identified irregularities, possible conflicts and safety hazards;- Used radio communications and security specific tablet software amongst other tools;- Fly-in/Fly-out remote location site with two week on/two week off rotation.

Corner Brook, Newfoundland And Labrador, Canada

- Load/Unload and properly handle heavy merchandise;- Verify articles received and outgoing;- Properly store all items;- Use of equipment such as dollies and hydraulic lifts;- Interact with customers and assist them as needed;- Read customer invoice and locate the appropriate material and load it into vehicle;- Maintain clean and safe work space.

Windsor, Canada

Site- Ford Essex Engine Plant- Customer service with first contact for all clients/customers coming onto site;- Monitored employee and guest attendance;- Performed Emergency First Response duties as a responder and as a dispatcher;- Controlled access to all site gates;- Monitored activity on CCTV cameras and monitors:- Patrolled the premises and adjacent area to provide a visible deterrent to infractions;- Performed general office duties including managing correspondence and producing relevant reports.

Screenwriting For Film And Television, Creative Writing

Activities and Societies: - Class President - Awards won for: Academic Achievement award for best student Best First Feature Screenplay.

Police Foundations, Law Enforcement

Law And Security, Law Enforcement