Dylan Lipscomb Email & Phone Number

• Budget preparation and plans for clients within my book of business. • Built a book of business that includes thirty clients. • Learned Banking compliance training, that contained banking regulations A-Z. • Understanding of methods, instruments, and strategies for identifying, foreseeing, and fixing organizational, operational, or process issues; aptitude for appropriately putting this understanding to use in a variety of circumstances. • Understanding of the principles, techniques, and abilities involved in prospecting; capacity to locate and interact with potential consumers in the market. • Learned extensive product knowledge including promotions, credit cards and various savings accounts . • Understanding basic KYC(know your customer)knowledge, identification verification. Knowing what customer verification to use in different situation.• Cold called over 30 people a day in order to bring in more business to the bank. While calling also utilized the tools and resources at my disposal, to obtain more of a general understanding of the customers financial habits and how long they have been banking at my branch.

• Maintains organizational objectives and goals.• Developed consumer and commercial customer solutions for over 50 local and national accounts - including many of the Fortune 500. • Manages a large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability, and customer satisfaction in a fast-paced and dynamic workspace.• Assists in training and establishing business controls to support daily operations through effective on-site management. Helping customer service representative that I instructed over meet our overall branch deadlines. • Ensures complete customer satisfaction in a fast-paced environment.

United States

-Handled social media post for Am News. strategically implanting story’s and current events on twitter, Facebook and Instagram.

- Assisted approximately 10-15 customers on a daily basis with various home improvement, new construction, renovation, etc. project needs; - Supported our store's Inventory Replenishment Team (IRP) by providing daily inventory updates to ensure it had optimal inventory to support sales goals.