Dylan Mackessy Email & Phone Number

1160 Via Verde Ave.

Responsible for the management of employees. Mentored and trained newly hired employees on operating equipment, safety procedures and tasks that were to be completed before end of shift. Delegated high volumes of work to empower team, build trust and assist with professional development. Evaluated employee performance and coached and trained to improve weak areas. Developed training, task and process guidelines and communicated clear and concise directions to employees.

Mentored new team members on sales software system operation. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Addressed customer needs and made product recommendations to increase sales. Worked closely with shift manager to solve problems and handle customer concerns.

Monitored safety and security concerns and reported to leadership for resolution. Conducted one-on-one training with 5 new employees to teach various store procedures. Gathered and submitted feedback from customers to help managers understand current preferences and buying habits. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Upland, California, United States

I assist staff at Claremont’s Center for Political Philosophy & Statesmanship, Center for Constitutional Jurisprudence, and Claremont Review of Books. I am responsible for research support of various materials, from reference recommendations to Philosophical and Political topics. I have experience assisting with event planning through the fellowship programs hosted by the Claremont Institute. I also assist with mailing various documents from the Institute and data entry into various Excel spreadsheets assigned to me by the Institute's staff.

Planned and prepared for on-location and studio shoots. Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product. Photographed high-quality images for various print and digital projects. Worked in teams during events to assure quality of service and events ran smoothly. Helped train new hires in developing photographic skills. Participated in critiques of photographs at the end of the week. Archived photographs on computers and servers.

Master'S Degree, Philosophy

Seeking to use my academic background and work experience to advance my skills in debate, analysis, and critical thinking while helping.

Education record

Philosophy

APU’s Philosophy department equipped me with the tools necessary to debate compelling philosophical issues that have shaped our culture..