Dylan March Email & Phone Number

Rustburg, Va, Us

Lynchburg, Virginia, Us

Leading a team of IT professionals responsible for all systems and support for 5 county jails, housing over 1300 inmates.

Cherry Hill, Nj, Us

Mail America has joined forces with the best players in the market to form Innovairre, the Voltron of multi-channel fundraising. My role is to maintain and develop the technology platforms that support direct mail marketing largely geared towards the non-profit sector and ensuring the integrity of the Virginia facilities in which the technology sits.

Additional area of responsibility. Managing and researching building related projects. The infrastructure of the structure if you will. We've hired a Maintenance manager and I have transitioned this duty to that position.

Architecting the horizontal and the vertical from an IT perspective.

Controls the horizontal and the vertical from an IT perspective.

Salem, Va, Us

Information Systems Instructor

Transitional work as an independent contractor/ volunteer during a layoff period.

Maintain MS 2003 Active Directory and MS Exchange 2003 systems in a VMWare ESX environment, providing support for over 1000 users, global and domesticLeverage technical expertise and knowledge of key business processes to resolve customer problems and communicate appropriate resolutionPartner with business units to provide assessments on potential project initiativeManage project execution and delivery in accordance with SDLCProvide user guidance and tier 1-3 support by assisting in problem resolution geared towards long term fixAct as the key contact for on-site and remote users for production problems and inquiries at a local and global levelProvide emergency off-hours and on-call support as required to optimize continuity of critical business processes.

Falls Church, Va, Us

Contract in support of the Virginia Department of Corrections transition to VITASupervised three junior staff members Supported 10,000+ users in Corrections facilities across the Commonwealth of VA using MS 2003 AD tools and Group PoliciesMessaging administration utilizing MS Exchange 2003Managed over 2000 Blackberry Devices across 5 Blackberry Enterprise Servers Maintained Veritas Storage Foundation ClusterMonitored Veritas Net Backup Robotic Libraries performing restore jobs in support of convict investigationsSupported approximately 160 MS 2003 servers migrating many of them to a virtual infrastructure.Provided set-up and on-site support for multi-agency taskforce responsible for recovering prison escapees.

Richmond, Va, Us

Sole accountability for all IT infrastructure design, construction, and maintenanceUpgraded Domain from Windows NT with MS Exchange NT to a Windows 2003 Active Directory with Exchange 2003 environmentEnsured integrity of infrastructure through the creation, execution, and monitoring of back-up/restore jobs via Veritas NetBackupManaged creation and support, across corporate network, for user and service accounts and security and distribution groupsDefined Resource Usage Policies to ensure appropriate use of corporate infrastructure resourcesManaged Barracuda Spam and Spyware firewalls Created and monitored back-up/restore jobs on Robotic Library with Symantec NetBackupManaged network storage resources and created additional space on NetApp Storage Appliance as neededConducted technical and ROI analysis to support business cases for the procurement and implementation of new technologies Managed outsourced engineering resources to implement Symantec Enterprise VaultRecommended and implemented Outside Hosted FTP solution with internally hosted GlobalScape SFTP server to achieve IT cost savings targetManaged Blackberry Enterprise server supporting 20 usersDoubled bandwidth while lowering monthly service bill by porting PRI and T1 to a different carrierUpgraded internal switching from 10/100 to 10/100/1000 dramatically increasing the productivity of our engineering group who rely on large assembly files from the storage server to perform their functionsManaged Cisco PIXIntroduced Provision Networks as a cost effective Citrix replacementPerformed basic AS/400 administrative functionsConsulted regularly with management team to determine areas of opportunity for the IT departmentMaintained legacy systems for communication with external business partnersLeveraged VoSKY Exchange to eliminate overseas long distance charges

Richmond, Va, Us

Provided tier 3 help desk support to 1000+ usersMaintained user accounts in Active DirectoryCreated and monitored back-up/restore jobs on Robotic Library with Veritas Backup ExecMaintained email accounts and mailboxes in a clustered Exchange server environmentMonitored LAN/WAN link status through What's Up Gold monitoring suiteManaged network storage resources and creates additional space on SAN as neededMaintained MAC table for VOIP devices requiring DHCP reservations on DNS serversPerformed maintenance patching and break-fix on serversManaged technology upgrade from AD 2000 to AD 2003Performed upgrade and maintenance of PCs and Laptops to include utilizing ImageCast to create and distribute software imagesCAT5E and Fiber Optic distribution and terminationMaintained workstation inventory and handled equipment repair and returns with hardware vendorsResponsible for upgrading all client workstations from Windows NT to Windows 2000 and XPExecuted server turndown/deployment and creation of departmental documentationInitiated a retired PC sales program for employees which generated over $10,000 from fully depreciated assetsMonitored server tape backups for Richmond area using Veritas Exec ViewEntered tickets into Remedy, Bridge and House on the Hill order tracking software

Richmond, Va, Us

Audited service orders for accuracy and FCC complianceCollated and filed hard copies of ordersUpdated performance spreadsheet to reflect output and accuracy of Data Entry Clerks and Customer Service Representatives

Fort Liberty, Nc, Us

Supervised junior enlisted soldiersMaintained Military Personnel Records Jackets for entire BattalionConducted entrance and exit interviews of all personnelAudited file system of subordinate unitsLead Soldier Competencies Classes on small arms care and cleaning Assisted with Y2K conversionParticipated in conversion from hard copy to electronic mediaCreated visual presentations of personnel data for command briefings using MS PowerPointAdditional responsibilities as Unit PAO / Journalist

Bachelors, Computer Information Systems

Military Journalism School, 46Q